HP-OMUG.book Page 1 Monday, March 7, 2011 12:53 PM Dell Smart Plug-in Version 2.0 For HP Operations Manager 9.
HP-OMUG.book Page 2 Monday, March 7, 2011 12:53 PM Notes, Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. ____________________ Information in this document is subject to change without notice. © 2011 Dell Inc. All rights reserved. Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc.
HP-OMUG.book Page 3 Monday, March 7, 2011 12:53 PM Contents 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . What’s New in This Release. . . . . . . . . . . . . . . . Key Features and Benefits of Dell Smart Plug-in . About Dell Smart Plug-in . . . . . . . . . . . . . . . . 10 . . . . . . . . . . . . 11 . . . . . . . . . . . . . . . . . 12 . . . . . . . . . . . . . 12 . . . . . . . . . . . . . . . . 12 . . . . . . . . . . . . . . . . . . 13 Supported Operating Systems .
HP-OMUG.book Page 4 Monday, March 7, 2011 12:53 PM 3 Using Dell Smart Plug-in (SPI) Auto-grouping Dell Devices . . . . . . . . . . . . . . . . . . . . . . 20 . . . . . . . . . 21 Dell_Process_SNMPTraps_AckManual Policy . Understanding Dell SPI Trap Message Severity . . . . . . . . . . . . . . . . . . . . . 22 . . . . . . 22 SNMP Trap Based Severity Propagation . . . . . . 23 . . . . . . . . . 23 . . . . . . . . . .
HP-OMUG.book Page 5 Monday, March 7, 2011 12:53 PM 4 Troubleshooting Dell Smart Plug-in (SPI) . . . . . . . . . . . . . . . . . Installer Takes Time to Launch . . . . . . . . . . . . . DellSPIConfigUtility Displays an Error 29 30 SNMP Trap Messages are Not Created . . . . . . . . . 30 SNMP Traps Received at Wrong Nodes . . . . . . . . 31 . . . . . . . . . . 31 Global System Status Not Retrieved for Dell Systems . . . . . . . . . . . 5 . . . . . . . . .
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HP-OMUG.book Page 7 Monday, March 7, 2011 12:53 PM 1 Introduction CAUTION: Perform the procedures in this document only if you have proper knowledge and experience in using HPOM to avoid data corruption and/or data loss. The Dell Smart Plug-in(SPI) provides grouping and monitoring capability for Dell systems and enables the users to take remedial action when an inefficient system is identified. This guide is intended for system administrators who use Dell Smart Plug-in on HP Operations Manager (HPOM) 9.
HP-OMUG.book Page 8 Monday, March 7, 2011 12:53 PM Key Features and Benefits of Dell Smart Plug-in The Dell SPI consists of different policies and tools that you can deploy on the management server. Table 1-1.
HP-OMUG.book Page 9 Monday, March 7, 2011 12:53 PM Figure 1-1 displays the HPOM console with the Dell SPI. Figure 1-1.
HP-OMUG.book Page 10 Monday, March 7, 2011 12:53 PM About Dell Smart Plug-in The Dell SPI consists of 4 policies: • Dell_Autogroup_Servers • Dell_Process_SNMPTraps • Dell_Process_SNMPTraps_AckManual • Dell_Sched_Status_Update . Table 1-2. Dell SPI Policy Files Policy File Description Dell_Autogroup_Servers This policy scans across all managed and external nodes, identifies the Dell systems, and groups them under Dell Managed Systems on the HPOM console.
HP-OMUG.book Page 11 Monday, March 7, 2011 12:53 PM Deploying the Policies Automatically You can deploy the Dell SPI policies automatically on the management server when you install the Dell SPI. If you automatically deploy the policies, the policies run as per the default schedule.
HP-OMUG.book Page 12 Monday, March 7, 2011 12:53 PM Supported Dell Devices Dell SPI for HPOM supports the following Dell devices as managed nodes: • Dell PowerVault systems — support for Windows systems that have Server Administrator versions 5.5 to 6.5 installed • Dell PowerEdge systems — complete support for systems ranging from x8xx to xx1x (both inclusive) that have Server Administrator versions 5.5 to 6.
HP-OMUG.book Page 13 Monday, March 7, 2011 12:53 PM Managed Node Table 1-3 lists the supported operating systems on the managed nodes. Table 1-3. Operating Systems Supported on the Managed Node Windows Linux ESXi Windows Server 2003 Red Hat Enterprise Linux (4.7, 4.8): VMware ESXi 4.0 server: • x86_64 • HDD • x86_32 • Flash Windows Server 2003 R2 SP2 Windows Storage Server 2003 Red Hat Enterprise Windows Storage Server 2003 R2 Linux (5, 5.3, 5.5, 6.
HP-OMUG.book Page 14 Monday, March 7, 2011 12:53 PM Table 1-3. Operating Systems Supported on the Managed Node Windows Linux Windows Essential Business Server 2008 SP1 ESXi ESXi 4.0 U3: • HDD • Flash Windows Storage Server 2008 ESXi 4.1 U1: Windows Storage Server - System Server • HDD • Flash Windows Unified DataStorage Server 2003 Windows Unified DataStorage Server 2008 For more information, see OpenManage Suppport Matrix on support.dell.com/manuals.
HP-OMUG.book Page 15 Monday, March 7, 2011 12:53 PM 2 Installing and Uninstalling the Dell Smart Plug-in For information on installing the Dell Smart Plug-in (Dell SPI) v2.0, see the Quick Installation guide packaged in the self-extracting executable Dell Smart Plug-in v2.0_A00.exe file. It is also available on the Systems Management documentation page on the Dell Support website at support.dell.com/manuals.
HP-OMUG.book Page 16 Monday, March 7, 2011 12:53 PM To remove a feature that you had installed earlier: 1 Repeat step 1- 4 mentioned in the previous procedure. 2 In the Custom screen, select the feature that you want to remove. 3 Click the feature and select This feature will not be available from the drop-down and click Next. 4 Click Install. The installer removes the feature from the HPOM management server.
HP-OMUG.book Page 17 Monday, March 7, 2011 12:53 PM Uninstalling the Dell SPI You can uninstall the Dell SPI from the Windows Control Panel or use the Remove option in the Dell SPI installer. Uninstall removes Dell SPI components such as files, registry, scripts and so on, from the installed machine. Before you uninstall the Dell SPI, ensure the following: • Dell policies are not running on the management server.
HP-OMUG.book Page 18 Monday, March 7, 2011 12:53 PM Verifying the Uninstallation of Dell SPI To verify that the Dell SPI is completely uninstalled from the management server: 1 Launch the HPOM console and ensure that the SPI for Dell Devices policy group under Policy ManagementPolicy Group is removed. 2 Click Nodes and ensure that the Dell Managed Systems Group is removed.
HP-OMUG.book Page 19 Monday, March 7, 2011 12:53 PM Using Dell Smart Plug-in (SPI) 3 This chapter discusses the various operations that you can perform after you install the Dell SPI on the HP Operations Manager (HPOM) management server. You can perform the following functions: • Auto-group Dell systems. For more information, see Auto-grouping Dell Devices. • Process SNMP traps from Dell devices. For more information, see Processing SNMP Traps from Dell Devices. • Monitor Dell devices.
HP-OMUG.book Page 20 Monday, March 7, 2011 12:53 PM – Dell Modular Systems - Creates a group with the Chassis Service tag as the name of the group.
HP-OMUG.book Page 21 Monday, March 7, 2011 12:53 PM Dell_Process_SNMPTraps Policy This policy has the trap-correlation feature enabled and you can auto-deploy this policy when you are installing the Dell SPI. For every trap received from the Dell systems, it processes the traps in the following way: 1 Sends a message to the active message browser of the node on the HPOM console.
HP-OMUG.book Page 22 Monday, March 7, 2011 12:53 PM Dell_Process_SNMPTraps_AckManual Policy This policy does not have the trap-correlation feature enabled and you cannot deploy this policy automatically when you are installing the Dell SPI. For every trap received from the Dell systems, it processes the traps in the following manner: 1 Sends a message to the active message browser of the node on the HPOM console.
HP-OMUG.book Page 23 Monday, March 7, 2011 12:53 PM SNMP Trap Based Severity Propagation The severity propagation for the managed nodes is different for the Nodes and the Services tree. Table 3-4 describes the severity propagation based on SNMP traps. Table 3-4. Severity Propagation Behavior View Description Nodes tree The node status displays the highest severity of all the active messages. This status is propagated to the parent node groups.
HP-OMUG.book Page 24 Monday, March 7, 2011 12:53 PM The policy also updates the health status of the systems under the Dell Server Global System Status service under the Services tree. NOTE: The global health status of the systems is not displayed on the HPOM console until the Dell_Autogroup_Servers policy runs for the first time, and the Dell systems are grouped under the Dell Managed Systems group.
HP-OMUG.book Page 25 Monday, March 7, 2011 12:53 PM Launching Server Administrator from the Nodes Tree To launch the Server Administrator web console from the Dell Managed Systems nodes tree: 1 Select any Dell Windows or Linux system under any of the parent nodes such as Dell Monolithic Systems, or the chassis group under Dell Modular Systems. 2 Right click and select All Tasks Launch Tool from the pop-up menu. The Select the Tool to Execute window is displayed.
HP-OMUG.book Page 26 Monday, March 7, 2011 12:53 PM Launching Server Administrator from the Alert Message To launch the Server Administrator web console from the alert messages associated with a Dell system: 1 Select any Dell Windows or Linux system under any of the parent nodes such as Dell Monolithic Systems, or the chassis group under Dell Modular Systems. 2 Select any alert message associated with the system on the right pane.
HP-OMUG.book Page 27 Monday, March 7, 2011 12:53 PM Launching the DWS Console from Tools To launch the DWS console from the Tools folder on the HPOM console: 1 Select ToolsDell OpenManage. 2 On the right pane select DWS Server Administrator and right-click. 3 Select All TasksLaunch Tool from the pop-up menu. The Edit Parameters window is displayed. 4 Select any Dell ESXi system under Dell Managed Systems. You can select only a single system under the parent nodes.
HP-OMUG.book Page 28 Monday, March 7, 2011 12:53 PM Launching the DWS Console from the Nodes Tree To launch the DWS console from the Dell Managed Systems node group: 1 Select any Dell ESXi system under any of the parent nodes such as Dell Monolithic Systems, or the chassis group under Dell Modular Systems. 2 Right click and select the All TasksLaunch Tool option from the pop-up menu. The Select the Tool to Execute window is displayed.
HP-OMUG.book Page 29 Monday, March 7, 2011 12:53 PM 4 Troubleshooting Dell Smart Plug-in (SPI) This section lists the problems that you may encounter while using the Dell SPI. Installer Takes Time to Launch Problem When the Dell SPI installer is run for the first time on the management server, there is a delay of 40-45 seconds to launch the installer if the system does not have access to the internet. Reason This problem occurs because the .NET Framework 2.
HP-OMUG.book Page 30 Monday, March 7, 2011 12:53 PM DellSPIConfigUtility Displays an Error Problem DellSPIConfigUtility displays an error for a Local User when the user access control (UAC) is enabled Solution When UAC is enabled, run the DellSPIConfigUtility using Run as Administrator command prompt. 1 Select the command prompt application. 2 Right click and select Run as Administrator. 3 Configure the SNMP and WSMAN parameters in the administrator command line.
HP-OMUG.book Page 31 Monday, March 7, 2011 12:53 PM SNMP Traps Received at Wrong Nodes Problem After you start monitoring the Dell systems grouped under Dell Managed Systems group, if you interchange the IP addresses of the nodes, then the SNMP traps are received on the wrong nodes.
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HP-OMUG.book Page 33 Monday, March 7, 2011 12:53 PM 5 Related Documents and Resources This chapter gives you the details of other documents and resources to help you work with the Dell Smart Plug-in version 2.0. Other Documents You May Need In addition to this guide, you can access the following guides available on the Dell Support website at support.dell.com/manuals. On the Manuals page, click Software Systems Management.
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