Owner's Manual

42 Troubleshooting Dell Smart Plug-in (SPI)
SNMP Trap Messages are Not Created
The SNMP Interceptor policy may not display the SNMP trap messages in
the active message browser of the node from which it receives the traps.
To resolve this, ensure that the trap destinations and the community strings
on the Dell managed nodes are configured correctly and communication is
established between the managed node and the management server.
SNMP Traps Received at Wrong Nodes
After you start monitoring the Dell systems grouped under Dell Managed
Systems group, if you interchange the IP addresses of the nodes, then the
SNMP traps are received on the wrong nodes. For example, if you have two
nodes A and B under Dell Managed Systems Dell Monolithic Servers
group and you interchange the IP addresses of the two nodes, then the traps
from A are displayed as messages in the active message browser of B and vice
versa.
To resolve this:
1
Launch the Server Configuration Editor on the HP Operations Manager
(HPOM) console.
2 Under the Node Cache Settings option, set the DNS cache value to False
to disable the DNS caching.
The nodes now display the traps correctly.
HP-OMUG.book Page 42 Thursday, October 7, 2010 4:42 PM