Owner's Manual

file:///T|/htdocs/SOFTWARE/smconect/HPOM/DellSPI10/en/readme/DELLSPIV10_Readme.txt[10/29/2012 2:50:43 PM]
- Managed nodes under "Dell Managed Systems" group
- Services of managed and external nodes under "Dell Windows Servers" service
- Messages associated with Dell managed nodes and external nodes
###############################################################################
KNOWN ISSUES
###############################################################################
* When you uninstall the Dell SPI, the following error is intermittently
displayed: "The Setup must update files or services that cannot be updated
while the system is running. If you choose to continue, a reboot will be
required to complete the setup". You can ignore this error as the
uninstallation of the Dell SPI is successful.
* When you uninstall the Dell SPI, the following error is intermittently
displayed on the HPOM console:"MMC has detected an error in a snap-in.
It is recommended that you shut down and restart MMC."When this error
occurs, you must close the HPOM console and re-launch it again.
* The Dell SPI does not support a multi-valued pattern for the fully qualified
domain name (FQDN),IP Address, and Node name, for the external nodes.
For example, if you provide an IP address pattern like 10.44.176.* to group
and monitor nodes within that range, the Dell SPI does not recognize the
pattern.
* The uninstallation of the Dell SPI may take more than 2 minutes irrespective
of the number of Dell devices you monitor.
* You cannot launch the Server Administrator tool from a remote console.
* If you uninstall the Dell SPI after uninstalling HPOM, then the following
error is displayed: "The current user does not have sufficient privileges to
install Dell Smart Plug-in.
Note: You must always uninstall the Dell SPI first before you uninstall HPOM.
* Default values that DellSPI uses for SNMP timeout and retries are 500ms and 1
retry respectively. Servers will not be grouped under Dell Managed Systems
and their Global System Health will not be updated if they do not respond
before the SNMP timeout value expires even after specified retries.
* When you monitor a large number of nodes (around 250 managed nodes) and there
is a flood of SNMP traps from the nodes, and at the same time the global
health status policy runs, then the following error is displayed on the HPOM
console: “An Unhandled exception (“System.Management.ManagementException”)
occurred in Dell_GlobalStatus_WinServer.exe”
* The application, object, and message group fields are empty for the messages
sent for the traps that are received from Dell systems.
* After the installation of Dell SPI, if you manually create Dell Managed Systems
Node group, the Dell Servers will not get grouped. To fix the issue,
Rename or Delete the group.