Owner's Manual

Troubleshooting the Dell Smart Plug-in (SPI) 25
Troubleshooting the Dell Smart
Plug-in (SPI)
This section lists the problems that you may encounter while using the Dell™
SPI.
Installer takes time to Launch
When the Dell SPI installer is run for first time on the management server,
there is a delay of 40-45 seconds to launch the installer if the system does not
have access to the internet.
This problem occurs because a .NET Framework 2.0 managed assembly that
has an Authenticode signature takes longer than usual to load. The signature
is always verified when the .NET Framework 2.0 managed assembly that has
an Authenticode signature is loaded.
To resolve this, ensure that the management server is connected to the
internet when you run the installer.
SNMP Trap Messages Are Not Created
The SNMP Interceptor policy may not display the SNMP trap messages in
the active message browser of the node from which it receives the traps.
To resolve this, ensure that the trap destinations and the community strings
on the Dell managed nodes are configured correctly and communication is
established between the managed node and the management server.
HP-OMUG.book Page 25 Tuesday, January 26, 2010 6:06 PM