Setup Guide
Server Configuration Profiles: User’s Guide
45 Server Configuration Profiles: Reference Guide | 456
<AttributeName="SupportAssist.1#SupportAssistEULAAccepted">True</Attribute>
<AttributeName="SupportAssist.1#SupportAssistEULAAcceptedByiDRACUser">root</Attribute>
<AttributeName="SupportAssist.1#PrimaryContactFirstName">John</Attribute>
<AttributeName="SupportAssist.1#PrimaryContactLastName">Doe</Attribute>
<AttributeName="SupportAssist.1#PrimaryContactPhoneNumber">123‐456‐7890</Attribute>
<AttributeName="SupportAssist.1#PrimaryContactAlternatePhoneNumber"></Attribute>
<AttributeName="SupportAssist.1#PrimaryContactEmail">John_Doe@Dell.com</Attribute>
<AttributeName="SupportAssist.1#ShippingInfoCompanyName">DellInc.</Attribute>
<AttributeName="SupportAssist.1#ShippingInfoStreet1">200DellWay</Attribute>
<AttributeName="SupportAssist.1#ShippingInfoStreet2"></Attribute>
<AttributeName="SupportAssist.1#ShippingInfoCity">RoundRock</Attribute>
<AttributeName="SupportAssist.1#ShippingInfoState">Tx</Attribute>
<AttributeName="SupportAssist.1#ShippingInfoCountry">USA</Attribute>
<AttributeName="SupportAssist.1#ShippingInfoZip">78684</Attribute>
</Component>
Additional options for registration are covered in the white paper linked above.
12.2 Configuration
Configuration options for SupportAssist are found under the iDRAC.Embedded.1.
<ComponentFQDD="iDRAC.Embedded.1">
<AttributeName="SupportAssist.1#SupportAssistEnableState">Enabled</Attribute>
<AttributeName="SupportAssist.1#EventBasedAutoCollection">Enabled</Attribute>
<AttributeName="SupportAssist.1#ProSupportPlusRecommendationsReport">Disabled</Attribute>
<AttributeName="SupportAssist.1#FilterAutoCollections">Yes</Attribute>
<AttributeName="SupportAssist.1#DefaultProtocol">CIFS</Attribute>
<AttributeName="SupportAssist.1#DefaultIPAddress"/>
<AttributeName="SupportAssist.1#DefaultShareName"/>
<AttributeName="SupportAssist.1#DefaultWorkgroupName"/>
<AttributeName="SupportAssist.1#DefaultUserName"/>
<!‐‐<AttributeName="SupportAssist.1#DefaultPassword">******</Attribute>‐‐>
<AttributeName="SupportAssist.1#EmailOptIn">Yes</Attribute>
<AttributeName="SupportAssist.1#PreferredLanguage">English</Attribute>
<AttributeName="SupportAssist.1#DefaultProtocolPort">0</Attribute>
<AttributeName="SupportAssist.1#RequestTechnicianForPartsDispatch">No</Attribute>
</Component>
SupportAssist.1#EmailOptIn - The EmailOptIn attribute should be set to Yes to receive email notifications
from Dell on case creation and collection upload.
SupportAssist.1#PreferredLanguage – Possible values are English, German, French, Japanese, Spanish,
Simplified Chinese
SupportAssist.1#FilterAutoCollections - The FilterAutoCollections attribute should be set to Yes if to filter the
auto generated collections for identification information
SupportAssist.1#ProSupportPlusRecommendationsReport - The ProSupportPlusRecommendationReport
attribute must be set to Enabled to receive recommendations for the server in the ProSupport Plus
Recommendations Report.