User's Manual

I cannot update BIOS versions using SUU.

For systems with a TCG 1.2 compliant Trusted Platform Module (TPM) chip, BIOS updates using SUU and DUPs fail if all

of the following are true:

• The Microsoft Windows BitLocker Drive Encryption feature is enabled.

• The Trusted Platform Module feature is set (using BIOS) to ON

with Pre-boot Measurement.

For information about TPM security settings, see the

Dell OpenManage Server Administrator Online Help

or the

Dell

OpenManage Server Administrator User’s Guide

at support.dell.com/manuals.

I cannot run SUU, the "SUU Logging System has failed: There is not enough space on the

disk" message is displayed.

While running SUU, make sure that the log directory specified at

<%systemdrive%>:\dell\suu (on Windows operating

systems) and /var/log/dell/suu (on Linux operating systems) contains at least 10 MB of free space. You can also specify

a different directory to save the log files. For more information, see the SUU command line options.