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ManualsBrandsDell ManualsSoftwareDell Server Update Utility Version 7.0
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Known Issues and Frequently Asked Questions
This section describe some known issues and frequently asked questions for Dell OpenManage Server Update Utility
(SUU).
Known Issues
The following are some known issues with Dell OpenManage Server Update Utility (SUU).
Launch Issues
When SUU GLI or CLI is launched on SLES 10 SP4 without installing a compatible library and if it throws an error
message, you need to install the libstdc++33-32bit-3.3.3-7.8.1.x86_64.rpm from the SLES 10, SP4 ISO image. After that
SUU launches without any issues.
Timeout Due to USB Arbitration Service
While USB arbitration service is running, if you run SUU or manually try to run the Inventory Collector on a managed
node running the VMware ESX 4.1 operating system, a timeout occurs. When you run the DUP manually, an error
message is displayed and the utility exits. To fix this issue, stop the USB arbitration service. To do so:
1. Check if the USB arbitration service is running with the
ps aux|grep usb command.
2. Prevent the USB arbitration service from starting during boot by running the chkconfig usbarbitrator off command.
3. After you stop the USB arbitration, reboot the server to allow the DUPs and/or the Inventory Collector to run.
NOTE
: If you require the USB arbitration, enable it manually after the update is complete. To enable the USB
arbitration, run the chkconfig usbarbitrator command.
Inventory Failure on Microsoft Windows Small Business Server 2008 Operating System
If you login to a system running on Microsoft Windows Small Business Server 2008 operating system, you are logged in
as a regular user even though you have Administrator privileges.
NOTE
: An in-built feature called User Account Control (UAC) automatically reduces the potential of security
breaches for a system running on Windows operating system.
Before you run SUU or DUPs on the system, change the security options in Group Policy Editor. To do so:
1. Open Group Policy Editor by clicking Start Run
and then
gpedit.esc or gpmc.msc.
The Group Policy Editor window is displayed.
2. Browse to
Security Options.
The Policy window is displayed
3. Navigate to
User Account Control: Behavior of the elevation prompt for administrators in Admin Approval Mode.
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