Dell OpenManage Server Update Utility Version 7.
Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Information in this publication is subject to change without notice. © 2012 Dell Inc. All rights reserved. Printed in the U.S.A.
Contents Notes, Cautions, and Warnings...................................................................................................2 1 About Dell OpenManage Server Update Utility.....................................................................7 Key Features and Functionalities..............................................................................................................................7 What's New In This Release.......................................................................
Setting Up a Proxy............................................................................................................................................20 Downloading .cab files.....................................................................................................................................20 Specifying the location of the DUP download packages.................................................................................
I cannot run SUU, the "SUU Logging System has failed: There is not enough space on the disk" message is displayed.......................................................................................................................................
About Dell OpenManage Server Update Utility 1 Dell OpenManage Server Update Utility (SUU) is a DVD-based application for identifying and applying updates to the system. You can use SUU to update the Dell PowerEdge system or to view the updates available for systems supported by SUU. SUU compares the versions of components currently installed on the system with update components packaged on the Dell PowerEdge Server Update Utility media.
Feature Description CLI Commands List of commands that help you to perform comparisons and updates in the CLI mode. For more information, see List of CLI Command. What's New In This Release • Support for QLogic Network Interface Card • Support for Intel Network Interface Card • Support for Emulex Network Interface Card • Support for Daisy chained SEP and Expander • SWRAID 3.
• VMware ESX versions 4.0 U3 and 4.1 U1 • Microsoft Hyper-V Server 2008 R2 For detailed information on various Dell systems and operating systems on which SUU is supported, see the Dell Systems Software Support Matrix at support.dell.com/manuals. Other Documents You May Need 1. Go to support.dell.com/manuals. 2. Click Software Systems ManagementDell OpenManage Releases. 3. Download Dell Repository Manager Users Guide 4. Click the relevant version to view all the documents for a particular release.
About GUI Mode 2 The Graphical User Interface (GUI) provides an interactive approach to perform comparisons and updates. You can use the GUI to: • • • View a Comparison Report that displays the system components and applicable components in the repository. Perform an upgrade, downgrade, or a system set update. Browse the repository. Performing Prerequisites Check When you launch SUU using suulauncher.exe, SUU scans the system to determine if a hardware or software update is required.
Your system does not meet the required prerequisites for some of the hardware component(s) and for installing the Dell OpenManage software component. Therefore, all the rows will be disabled in the Comparison Report. Fixing the Software Prerequisite Failure When you launch Dell OpenManage Server Update Utility (SUU) in the GUI mode and the prerequisite check fails perform the following: 1. Install the Dell OpenManage SUU version 4.3 or later. 2.
Comparison Report SUU compares the component versions installed on the system with the component versions available in the repository and displays the results in a Comparison Report with criticality levels. Criticality Levels The Criticality column in the Comparison Report denotes the importance of applying the update. For more information on the criticality levels and their corresponding status, see the table below.
Tasks Action NOTE: You can save the report in a .csv, .html, or .xml format on the system. For a Windows operating system, make sure the name of the report or the path that you save the report does not exceed 260 characters. For a Linux operating system, make sure the name of the report does not exceed 255 characters or the path that you save the report does not exceed 4096 characters.
The status of the downgrade is reflected in the Comparison Report. Updating System Components SUU compares the components installed on the system with the component versions available in the repository. If some system components are newer than the repository version and vice versa, SUU enables the Update button on the upper right corner of the Comparison Report. To upgrade and downgrade components in a single session: 1. Select Enable System Set Update.
3 About CLI Mode The Command Line Interface (CLI) allows you to run commands to perform comparisons and updates. To run SUU from the CLI mode, you must be in the Dell Server Updates DVD root directory. If you are running SUU on a network share, copy the Dell Server Updates DVD contents to a shared directory and run the CLI from the shared directory. You can use the CLI to: • Run commands for performing comparisons and updates. • View the update progress.
Integrating Server Update Utility With Other Components 4 This section describes the possibilities of integrating Server Update Utility with other components. Integrating Server Update Utility With Dell Management Console Dell Management Console is a one-to-many systems management application that provides enhanced discovery, inventory, monitoring, patch updates, and reporting features.
8. Run the compliance check to view the Comparison Report. The Comparison Report displays the currently installed components against the available components for update for each managed system on the network. For detailed information on using the Patch management feature, see the Dell Management Console User's Guide. Setting Up a Proxy To setup a proxy: 1. Click the Proxy tab. 2. Select the Use specified proxy settings option. 3. Enter the URL of the proxy server in the Proxy server field. 4.
NOTE: You can customize the view of the package information by operating system, device name, component name, and software type. Using the Software Updates Feature To use the software updates feature, perform the following steps: 1. Insert the Dell Server Updates DVD into the DVD drive. 2. Log in to IT Assistant. 3. Click Manage , and then click Software Updates. 4. In the Software Updates pane, right-click Software Update Repository and select Open Repositories (Update CD/ DVD). 5.
Known Issues and Frequently Asked Questions 5 This section describe some known issues and frequently asked questions for Dell OpenManage Server Update Utility (SUU). Known Issues The following are some known issues with Dell OpenManage Server Update Utility (SUU). Launch Issues When SUU GLI or CLI is launched on SLES 10 SP4 without installing a compatible library and if it throws an error message, you need to install the libstdc++33-32bit-3.3.3-7.8.1.x86_64.rpm from the SLES 10, SP4 ISO image.
Right-click and select Elevate without prompt. 4. DUP Fails on 64–bit Red Hat Enterprise Linux Operating System If DUP fails to run on a 64-bit Red Hat Enterprise Linux operating system, manually install the following RPMs: • compat-libstdc++-33.i686 • libstdc++-4.4.4-13.el6.i686 • libxml2.i686 • libXp.i686 • libXtst.i686 NOTE: The RPMs are available on the Red Hat Enterprise Linux 6 x64 media. Dell_PV_Utils_NASDUP.
Running SUU With the Progress Option When running SUU with the -p (progress) option, the SUU current instance log location is reported rather than the SUU update log location. Updating Multiple Devices When updating multiple, identical devices on the same system, SUU applies the update to all instances of all devices. For example, if your system is configured with three controllers running firmware or driver versions 1.1, 1.2, and 1.3, and the repository contains version 1.
Using the Remote Access Controller Virtual Media Do not use the Virtual Media to run SUU remotely on a system. This procedure breaks the Virtual Media connection, causing the SUU update procedure to fail. Using Special Characters in the SUU Directory Name SUU fails if you run it from a directory that contains special characters such as ", :, /, \, $, and so on.
When using the SUU GUI to perform an update, a message is displayed asking me to see the User's Guide for information on possible causes of why a server object is not displayed in the tree. To perform updates, you must be running SUU on a supported system and must have the correct user access privileges. For Microsoft Windows you must have administrator privileges and for Linux you must have root privileges.
I cannot update BIOS versions using SUU. For systems with a TCG 1.2 compliant Trusted Platform Module (TPM) chip, BIOS updates using SUU and DUPs fail if all of the following are true: • The Microsoft Windows BitLocker Drive Encryption feature is enabled. • The Trusted Platform Module feature is set (using BIOS) to ON with Pre-boot Measurement.