User's Manual

Known Issues and Frequently Asked Questions 55
CD if you are running a supported version of Red Hat Enterprise Linux on
your system or from the
SUSE Linux Enterprise Server CD i f you are running
SUSE Linux Enterprise Server
on your system.
Why do I get a pop-up box titled "Unsafe Removal of Device"?
A part of the SUU update requires updating the backplane firmware. If the
operating system queries the backplane during a flash update and the
backplane does not respond, the operating system receives an indication that
the device was removed unsafely. After the backplane firmware is updated,
you may see a screen indicating that a new device was added.
When using the SUU GUI to perform an update, a message is displayed
asking me to see the User's Guide for information on possible causes of why
a server object is not displayed in the tree.
To perform updates, you must be running SUU on a supported system and
must have the correct user access privileges. For Microsoft
®
Windows
®
you
must have administrator privileges and for Linux you must have root
privileges. For a list of supported servers and operating systems, see the
Dell
Systems Software Support Matrix
on the Dell Support website at
support.dell.com/manuals.
When I run SUU, why do I not see the Comparison Report? Why can I not
update my system?
SUU requires that Windows users have local administrator privileges. To
obtain local administrator privileges, users must either belong to the local
administrators group or use the local administrator account. On Linux
systems, only root (user id 0) users can see the Comparison Report and
perform updates.
I get a "Prerequisites not met" error. What should I do?
Run a Prerequisites check and install the recommended items. See the
"Prerequisites" section for more information.