User's Manual

Known Issues and Frequently Asked Questions 53
Restarting the System Inventory in the Same Session
SUU does not allow you to restart the system inventory in the same session if
there is insufficient space in the var or tmp folder.
In Linux, if the space is not enough in the var or tmp folder, SUU displays the
following error message:
Not enough space available in /var or /tmp folder.
Please make sure you have atleast 100MB.
Ensure that you have sufficient space in the var or tmp folder and restart SUU
to start the system inventory.
Running SUU From a Network Location
• When SUU is running from a network location and is performing a system
inventory, if you get disconnected from the network, SUU displays a blank
Comparison Report. To view the contents of the Comparison Report,
ensure that you are connected to the network and restart SUU.
• When SUU is running from a network location and the Comparison
Report is displayed, if you get disconnected from the network and then
click the
Update button, SUU does not update any components. To
update components, ensure that you are connected to the network and
restart SUU.
Deleting the Temporary Folder
When you run SUU from a network location, JRE creates temporary files in
the <%
systemdrive %>:\Documents and Settings\<% user %>\Local
Settings\Temp\hsperfdata_<%
user %> directory in Microsoft Windows or in
the /var folder in Linux. You need to manually delete these temporary files.
Updating the H661 Firmware
If your CERC ATA RAID controllers are configured with the H661 firmware,
SUU cannot update the firmware to the latest version. To update the
firmware, use the -force option to manually apply the DUP with the latest
firmware version.