User's Manual

Known Issues and Frequently Asked Questions 51
6
Known Issues and Frequently
Asked Questions
Known Issues
The following are some known issues with Dell™ OpenManage™ Server
Update Utility (SUU).
Enabling Operating System Devices
SUU does not inventory or update devices that are disabled in the operating
system, though these devices may be displayed in the Comparison Report.
To update the disabled devices, make the appropriate changes in the
operating system and restart SUU.
Linux Systems Require the libstdc++-libc6.2-2.so.3 Library
On Linux systems, libstdc++-libc6.2-2.so.3 is required to run SUU.
Your system will have this library if you have installed
SUSE
®
Linux Enterprise
Server (SP3) or current versions of
Red Hat
®
Enterprise Linux
®
on your
system
. If your system does not have this library and you are running a
supported version of Red Hat Enterprise Linux or
SUSE Linux Enterprise
Server
on your system, install the compat-libstdc++ RPM from RedHat.com
or from the Red Hat CD (for Red Hat customers), or the
SUSE Linux
Enterprise Server
CD (for SUSE Linux customers).
Running Linux Updates
SUU uses the Dell Update Packages (DUP) to update various system
components. During a Linux update, the DUP creates the /var/lock/.spsetup
file using the Linux lockfile utility. This file is created when one of the
following conditions occur:
• A kernel panic
• A reboot command during a DUP procedure, preventing a TERM signal
from interrupting or stopping a running process