User's Manual
16 Using the Graphical User Interface
Software and Hardware Prerequisites Failure
If the list of components for which the prerequisites failed, comprises the
Dell OpenManage component (software component) and the hardware
components, SUU displays a prerequisite failure message as shown in
Figure 2-5.
Figure 2-5. Software and Hardware Prerequisite Failure Message
Fixing the Hardware and Software Prerequisite Failure
You cannot proceed with any hardware or software upgrades without installing
the Dell OpenManage component or the hardware prerequisites. To install
the Dell OpenManage component, see the Dell OpenManage Server
Administrator Installation Guide on the Dell Support website at
support.dell.com/manuals or on the
Dell Systems Management Tools and
Documentation
DVD
. To install the hardware prerequisites, perform the steps
in "Hardware Prerequisites Failure".
You can click Continue to view the Comparison Report as shown in Figure 2-6.
All the rows in the Comparison Report are disabled as both, the hardware and
software components, failed to meet the prerequisite conditions.