User's Manual

56 Known Issues and Frequently Asked Questions
When using the SUU GUI to perform an update, a message is displayed
asking me to see the User's Guide for information on possible causes of why
a server object is not displayed in the tree.
To perform updates, you must be running SUU on a supported system and
must have the correct user access privileges. For Microsoft
®
Windows
®
you
must have administrator privileges and for Linux you must have root
privileges. For a list of supported servers and operating systems, see the
Dell
Systems Software Support Matrix
on the Dell Support website at
support.dell.com or on the Dell Systems Management Tools and
Documentation DVD.
When I run SUU, why do I not see the Comparison Report? Why can I not
update my system?
SUU requires that Windows users have local administrator privileges. To
obtain local administrator privileges, users must either belong to the local
administrators group or use the local administrator account. On Linux
systems, only root (user id 0) users can see the Comparison Report and
perform updates.
I get a "Prerequisites not met" error. What should I do?
Run a Prerequisites check and install the recommended items. See the
"Prerequisites" section for more information.
Why do I get a message saying, "Inventory operation exceeded specified
time-out" when I try to run a Dell Update Package at the same time as SUU?
Running SUU and a separate DUP concurrently may cause unexpected
behavior. SUU runs DUPs in the background. Therefore, you do not need to
run the DUPs. Either run SUU or the DUP; do not run both at the same time.