Owner's Manual
can generate a "/var/lock/.spsetup" lock file that cannot be
deleted. SUU reports the update as successful and prompts you
to reboot the system. When you run SUU again on the same system,
the comparison reports no change in device status. If this
situation occurs and no update is in progress, remove
"/var/lock/.spsetup" before running another update on the system.
(137287)
• If a NIC teaming application is installed on the system, SUU updates
the NIC base driver only if the driver is compatible with the
teaming application. To verify driver compatibility, run DUP on the
system to update the driver and read the generated messages.(138648)
• Devices that are disabled in the operating system are not
inventoried or updated by SUU. To update or inventory these devices,
enable the devices in the operating system and then re-launch SUU.
(142111)
• Do not use the RAC/iDRAC virtual media to run SUU remotely on a system.
This procedure breaks the virtual media connection, causing the SUU
update procedure to fail. (144487)
• SUU fails if it is run from a pathname that contains special
characters. For example, ",:,/,\,$, etc. It is recommended to use
a directory name without any special characters for running
SUU. As an example, a case where you can get directory name
with special characters is:
In the SUSE Linux Enterprise Server operating system, when a
USB DVD-ROM or USB disk is attached, it may by default, mount
to a directory name that contains special characters. For
example, /media/USB:1:2/ (42279)
• In Linux, if there is not enough space in the var partition or tmp
folder, SUU displays the following error message:
"Not enough space available in the /var or /tmp folder. Please
ensure you have atleast 1.5GB."
Ensure that you have sufficient space in the var partition or tmp
folder and restart SUU to start the system inventory. (66118)
• In some cases where the latest Intel NIC driver (Intel PRO
PCIE Gigabit Family of Adapters 9.5, base driver version 9.6.31.0)
is installed as part of Dell Systems Build and Update Utility
(SBUU) install, SUU may not be able to inventory the respective
NIC. This may happen because SBUU would not have installed the
umbrella software. In these cases, install the umbrella with the
umbrella installer (available at dell.com/support/manuals or in the SERVICE
directory on the Dell Systems Management Tools and Documentation
DVD) to get the Intel NIC inventoried by SUU (DF130363).
• When you try to execute SUU on a 64-bit RHEL operating system, it
fails to execute since SUU is a 32-bit application. To work around
this issue, manually install the following RPMs:
glibc.i686
compat-libstdc++.i686
libstdc++.i686