Dell OpenManage Server Update Utility Version 7.
Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2013 Dell Inc. All Rights Reserved.
Contents 1 About Dell OpenManage Server Update Utility..................................................................... 5 Key Features and Functionalities..............................................................................................................................5 What's New In This Release.................................................................................................................................... 5 Feature Overview.................................................
Using the Software Updates Feature............................................................................................................... 21 Logging into IT Assistant..................................................................................................................................21 5 Known Issues and Frequently Asked Questions..................................................................23 Known Issues..............................................................................
About Dell OpenManage Server Update Utility 1 Dell OpenManage Server Update Utility (SUU) is a DVD-based application for identifying and applying updates to the system. You can use SUU to update the Dell PowerEdge system or to view the updates available for systems supported by SUU. SUU compares the versions of components currently installed on the system with update components packaged on the Dell PowerEdge Server Update Utility media.
• SUU support on 32 – bit for Red Hat Enterprise Linux 5.9 (32 - bit) • SUU support on 32 and 64 – bit for Red Hat Enterprise Linux 6.4 (32 and 64 - bit) • SUU support on 32 – bit for Citrix XenServer 6.2 Feature Overview This section describes the overview of the Server Update Utility (SUU) supported features.
• Citrix XenServer V6.2 For detailed information on various Dell systems and operating systems on which SUU is supported, see the at Dell Systems Software Support Matrix dell.com/openmanagemanuals. Accessing Documents From Dell Support Site To access the documents from Dell Support site: 1. Go to dell.com/support/manuals. 2. In the Tell us about your Dell system section, under No, select Choose from a list of all Dell products and click Continue. 3.
About GUI Mode 2 The Graphical User Interface (GUI) provides an interactive approach to perform comparisons and updates. You can use the GUI to: • View a Comparison Report that displays the system components and applicable components in the repository. • Perform an upgrade, downgrade, or a system set update. • Browse the repository. Prerequisite Failure Messages The failure messages and their respective fixes are displayed due to failed components.
Fixing the Hardware Prerequisite Failure When you launch Dell OpenManage Server Update Utility (SUU) in the GUI mode and the prerequisites check for the hardware component fails, you must install the hardware prerequisites before proceeding with the upgrade, downgrade, or update of the components. Dell DUP HDD firmware update utility related to system memory utilization requires minimum of 8GB to 16GB RAM in the server. To install the hardware prerequisites: 1.
Criticality Levels The Criticality column in the Comparison Report denotes the importance of applying the update. For more information on the criticality levels and their corresponding status, see the table below. Table 2. Criticality Levels Criticality Level Status Urgent The update contains changes to improve the reliability and availability of the Dell system. It is recommended that you apply this update immediately.
Upgrading System Components SUU compares the components installed on the system with the component versions available in the repository. If the system components are older than the repository version, SUU enables the Upgrade button on the upper right corner of the Comparison Report. To upgrade repository components: 1. Select the components that you want to upgrade. 2. Click Upgrade to apply the components that you have selected. 3.
SUU disables Enable Downgrade and Upgrade changes to Update. All the components that can be updated are selected in the Comparison Report. 2. Click the Update button. The Confirm Update dialog box with a list of components to be updated is displayed. 3. Click Yes to proceed with the update or No to cancel the update. If you click Yes, SUU displays the Update dialog box that shows the progress of the update. 4. Click OK when the update is complete.
3 About CLI Mode The Command Line Interface (CLI) allows you to run commands to perform comparisons and updates. To run SUU from the CLI mode, you must be in the Dell Server Updates DVD root directory. If you are running SUU on a network share, copy the Dell Server Updates DVD contents to a shared directory and run the CLI from the shared directory. You can use the CLI to: • Run commands for performing comparisons and updates. • View the update progress. List of CLI Commands Table 4.
CLI Command Syntax Command Description — iprog | — inventoryprogress Shows the progress (in percentage) of the comparison between the components in the system and the components in the repository.
Integrating Server Update Utility With Other Components 4 This section describes the possibilities of integrating SUU with other components such as: • Integrating SUU with OpenManage Essentials • Integrating SUU With Dell Management Console • Creating a custom SUU using Dell Repository Manager • Exporting as a SUU • Integrating SUU With Dell OpenManage IT Assistant Integrating SUU With OpenManage Essentials This section describes the possibilities of integrating Server Update Utility with OpenMa
You can update systems that are not in compliance by using SUU, either immediately or according to a schedule you define. Using the Patch Management Feature The Patch Management feature in the Dell Management Console enables you to update the hardware and software components of the managed system. To use the Patch Management feature enter the context of the task in the Dell Management Console. 1. Insert the Dell Server Updates DVD into the DVD drive. 2.
Downloading .cab files To download .cab files: 1. Select the Web URL option. 2. Specify the following default locations in the Windows and Linux fields: Windows link: solutionsam.com/imports/7_0/Patch/Dell/dellinvtool_windows.cab Linux Link: solutionsam.com/imports/7_0/Patch/Dell/dellinvtool_linux.cab 3. Click Save changes. Specifying the location of the DUP download packages To specify the location of the DUP download packages: 1. Select verify authenticity of downloaded Dell Packages. 2.
17. Burn the bootable ISO CD or DVD using the appropriate software. Access the ISO file navigate to the predefined location where the bootable ISO is created. Exporting as a SUU You can export a selected Dell recommended or a custom bundle as a fully functional SUU. To export a Dell recommended or a custom bundle as a functional SUU: 1. Open a repository from My Repositories or import a repository from Application. 2. Click the Bundles tab. 3.
7. Click Finish. Integrating SUU With Dell OpenManage IT Assistant Dell OpenManage IT Assistant (ITA) provides a central point of access to monitor and manage systems on a local area network (LAN) or wide area network (WAN). ITA allows you to load individual Dell Update Packages (DUPs) or complete system bundles into the central repository and compare the package versions. You can update systems that are not in compliance by using SUU, either immediately or according to a schedule you define.
Known Issues and Frequently Asked Questions 5 This section describe some known issues and frequently asked questions for Dell OpenManage Server Update Utility (SUU). Known Issues The following are some known issues with Dell OpenManage Server Update Utility. Launch Issues When SUU GLI or CLI is launched on SLES 10 SP4 without installing a compatible library and if it throws an error message, you need to install the libstdc++33-32bit-3.3.3-7.8.1.x86_64.rpm from the SLES 10, SP4 ISO image.
DUP Fails on 64–bit Red Hat Enterprise Linux Operating System If DUP fails to run on a 64-bit Red Hat Enterprise Linux operating system, manually install the following RPMs: • compat-libstdc++-33.i686 • libstdc++-4.4.4-13.el6.i686 • libxml2.i686 • libXp.i686 • libXtst.i686 • nss-softokn-freebl-3.12.9-11.el6.i686 NOTE: The RPMs are available on the Red Hat Enterprise Linux 6 x64 media. Dell_PV_Utils_NASDUP.
Running SUU With the Progress Option When running SUU with the -p (progress) option, the SUU current instance log location is reported rather than the SUU update log location. Updating Multiple Devices When updating multiple, identical devices on the same system, SUU applies the update to all instances of all devices. For example, if your system is configured with three controllers running firmware or driver versions 1.1, 1.2, and 1.3, and the repository contains version 1.
Using the Remote Access Controller Virtual Media Do not use the Virtual Media to run SUU remotely on a system. This procedure breaks the Virtual Media connection, causing the SUU update procedure to fail. Using Special Characters in the SUU Directory Name SUU fails if you run it from a directory that contains special characters such as ", :, /, \, $, and so on.
When I run SUU, why do I not see the Comparison Report? Why can I not update the system? SUU requires that Windows users have local administrator privileges. To obtain local administrator privileges, users must either belong to the local administrators group or use the local administrator account. On Linux systems, only root (user id 0) users can see the Comparison Report and perform updates.