Users Guide

PERC update packages may fail if other processes, such as a consistency check or background
initialization (BGI) are running on the controller. Ensure that such processes are not in progress before
running the update package.
Restarting the System Inventory in the Same Session
If there is insufficient space in the var or tmp folder SUU does not allow you to restart the system
inventory in the same session.
In Linux, if the space is not enough in the var or tmp folder, SUU displays the following error
message :Not enough space available in /var or /tmp folder. Make sure you have at
least 100MB.
Ensure that you have sufficient space in the var or tmp folder and restart SUU to start the system
inventory.
Running SUU Over a Network
• When SUU is running over a network and is performing a system inventory, if the system gets
disconnected from the network, SUU displays a blank Comparison Report. To view the contents of
the Comparison Report, ensure that you are connected to the network and restart SUU.
• When SUU is running over a network and the Comparison Report is displayed, if the system gets
disconnected from the network and then if you click the Update button, SUU does not update any
components. To update the components, ensure that you are connected to the network and restart
SUU.
Deleting the Temporary Folder
When you run SUU over a network, JRE creates temporary files in the <%systemdrive%>:\Documents
and Settings\<%user%>\Local Settings\Temp\hsperfdata_<%user%> directory on systems running
Microsoft Windows (W2ks systems) and in the /var folder on systems running Linux. Delete these
temporary files.
For the W2k8 systems the files are created at <%systemdrive%>:\users\ <%user%>\AppData\Local\Temp
\<number>\hsperfdata_<%user%>.
Updating the H661 Firmware
On Dell’s 9th and 10th generation of PowerEdge servers, if the CERC ATA RAID controllers are configured
with the H661 firmware, SUU cannot update the firmware to the latest version. To update the firmware,
use the -force option to manually apply the DUP with the latest firmware version.
Using the Remote Access Controller Virtual Media
Do not use the Virtual Media to remotely run the SUU on a system. This procedure disconnects the
Virtual Media connection, interrupting the SUU update procedure.
Using special characters in the SUU directory Name
SUU does not run from a directory that contains special characters such as ", :, /, \, $, and so on. For
example, when a USB drive is attached to the system running SUSE Linux Enterprise Server operating
system, by default it gets mounted to a directory name that contains special characters. For example, /
media/USB:1:2/.
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