Users Guide

5
Known Issues and Frequently Asked
Questions
This section describes some known issues and frequently asked questions for Dell OpenManage Server
Update Utility (SUU).
Known Issues
The following are some known issues with Dell OpenManage Server Update Utility (SUU).
Inventory Failure on Microsoft Windows Small Business Server 2008
Operating System
If you login to a system running Microsoft Windows Small Business Server 2008 operating system, you
are logged in as a regular user even though you have Administrator rights.
NOTE: An in-built feature called User Account Control (UAC) automatically reduces the potential of
security breaches for a system running Windows operating system.
NOTE: Before you run SUU or DUPs on the system, change the security options in Group Policy
Editor.
To change the security options:
1. Click Start Run and then type gpedit.esc or gpmc.msc.
The Group Policy Editor window is displayed.
2. Browse to Security Options.
The Policy window is displayed
3. Navigate to User Account Control: Behavior of the elevation prompt for administrators in Admin
Approval Mode.
4. Right-click and select Elevate without prompt.
DUP Fails on 64–bit Red Hat Enterprise Linux Operating System
If DUP fails to run on a 64-bit Red Hat Enterprise Linux operating system, manually install the following
RPMs:
• compat-libstdc++-33.i686
• libstdc++-4.4.4-13.el6.i686
• libxml2.i686
• libXp.i686
• libXtst.i686
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