Users Guide

3. Navigate to User Account Control: Behavior of the elevation prompt for administrators in Admin

Approval Mode.

4. Right-click and select Elevate without prompt.

DUP Fails on 64–bit Red Hat Enterprise Linux Operating System

If DUP fails to run on a 64-bit Red Hat Enterprise Linux operating system, manually install the following

RPMs:

• compat-libstdc++-33.i686

• libstdc++-4.4.4-13.el6.i686

• libxml2.i686

• libXp.i686

• libXtst.i686

• nss-softokn-freebl-3.12.9-11.el6.i686

NOTE: The RPMs are available on the Red Hat Enterprise Linux 6 x64 media.

Enabling Operating System Devices

SUU does not inventory or update devices that are disabled in the operating system, though these

devices may be displayed in the Comparison Report. To update the disabled devices, make the

appropriate changes in the operating system and restart SUU.

Linux systems library

On Linux systems, libstdc++-libc6.2-2.so.5 and libstdc++-libc6.2-2.so.3 libraries are required to run

SUU. These libraries are available only if you have installed Red Hat Enterprise Linux on the system. If the

system does not have these libraries and if you are running a supported version of Red Hat Enterprise

Linux, install the compat-libstdc++ RPM from RedHat.com or from the Red Hat CD.

Running Linux Updates

SUU uses the Dell Update Packages (DUP) to update the various system components. During a Linux

update, the DUP creates the .spsetup file using the Linux lockfile utility at /var/lock. This file is created

when one of the following situations occur:

• A kernel panic

• A system restart command during a DUP procedure, preventing a TERM signal from interrupting or

stopping a running process

If one of these conditions occur, a /var/lock/.spsetup file is created, causing SUU to report a successful

update and prompt the user to restart the system. When you run SUU again and run the Comparison

Report, the comparison procedure reports no change in device status. If this situation occurs and if you

are not running an update, delete the /var/lock/.spsetup file.

Running SUU With the Progress Option

While running SUU with the -p (progress) option, the SUU current instance log location is reported and

not the SUU update log location.