Dell OpenManage Server Update Utility Version 14.12.
Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2014 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws.
Contents 1 About Dell OpenManage Server Update Utility...............................................5 Key Features and Functionalities.......................................................................................................... 5 What's new in this release..................................................................................................................... 6 Supported operating systems...............................................................................................
Running SUU With the Progress Option...................................................................................... 20 Updating Multiple Devices.............................................................................................................21 Updating PERC Firmware.............................................................................................................. 21 Restarting the System Inventory in the Same Session..............................................................
About Dell OpenManage Server Update Utility 1 Dell OpenManage Server Update Utility (SUU) is an application available in ISO for identifying and applying updates to the system. SUU is no longer DVD-based application, copy the ISO onto a USB drive or on the network drive. You can use SUU to update the Dell PowerEdge system or to view the updates available for system that supports SUU.
Feature Description Launching SUU in a GUI mode or from Network Location Enables you to run SUU, upgrade, downgrade, update components on multiple systems. For more information, see Launching SUU in a GUI mode. CLI Commands Displays the list of commands to perform comparisons and updates in the CLI mode. For more information, see List of CLI Commands. Dependency Feature which provides information about the available updates for a device.
For detailed information on various Dell systems and operating systems on which SUU is supported, see the Dell Systems Software Support Matrix at dell.com/openmanagemanuals. Accessing documents from Dell support site You can access the required documents in one of the following ways: • Using the following links: – For all Enterprise Systems Management documents — dell.com/softwaresecuritymanuals – For Enterprise Systems Management documents — dell.
About Graphical User Interface Mode 2 The Graphical User Interface (GUI) provides an interactive approach to perform comparisons and updates. You can use the GUI to: • View the system comparison report, which displays the system inventoried device versions, applicable Dell update package (DUP) versions, and the devices that require an update. • Perform an upgrade, downgrade, or a system set update. • Browse the repository to view the supported components of all the platforms in the SUU.
disabled in the Comparison Report. Click Continue to update the applicable hardware components. Hardware Prerequisite Failure Message Prerequisite Failure Message: Your system does not meet the required prerequisites for some of the hardware component(s). Therefore, all the rows for the hardware component(s) are disabled in the Comparison Report. Click Continue to update the applicable Dell OpenManage software component.
4. From the Select the Product Family list, select Servers, Storage, Networking. 5. From the Select the Product Line list, select PowerEdge Server. 6. From the Select the Product Model list, select the PowerEdge system, and click Confirm. 7. From the Operating System and Driver Language drop-down lists, select the appropriate operating system and language for the system. 8. From the Category drop-down list, select Systems Management. 9.
Criticality Level Status and compatible with other system modules (firmware, BIOS, drivers, and application). It is recommended that you apply this update during the next scheduled update cycle. Optional The update contains changes that impact only certain configurations, or provides new features that may/may not apply to the environment. It is recommended that you review the update specifications to determine if it applies to the system. Inapplicable The update is not applicable on the system.
To upgrade the repository components: 1. Select the components that you want to upgrade. 2. Click Upgrade to apply the components that you have selected. 3. In the Confirm Update dialog box, click Yes to confirm and continue or No to cancel. While upgrading the components, SUU displays an update report. After completion, SUU displays an Update Complete dialog box. 4. Click OK. The status of the upgrade is reflected in the Comparison Report.
4. Click OK when the update is complete. The status of the update is reflected in the Comparison Report. Updating Failures While updating the system components, if a particular component update is unsuccessful,, you can choose to continue or stop updating the other components. If you select Stop on Update Failures, SUU stops updating the other components. NOTE: Stop on Update Failures is enabled only if you have selected more than one component for an update.
About command line interface mode 3 The Command Line Interface (CLI) mode allows you to run commands from a command prompt to perform comparisons and updates. Run SUU in CLI mode, in the Dell Server Updates root directory. If you are running SUU from a network share, copy the Dell Server Updates ISO contents to a shared directory and run the CLI from the shared directory. You can use the CLI to: • To perform comparisons and updates. For list of commands, see List of CLI Commands.
CLI Command Syntax Command Description — n | — downgradeonly Downgrades all the system components greater than the repository components to the repository versions. NOTE: SUU does not allow you to downgrade individual components. — p | — progress Shows the progress of the upgrade or downgrade. — c | — comparison Compares the current component. — d | — directory Directs the event logs to a different directory than the default location.
Integrating Server Update Utility With Other Components 4 The different possibilities of integrating SUU with other components are: • Integrating SUU with OpenManage Essentials • Creating a custom SUU using Dell Repository Manager • Exporting as a SUU Integrating SUU With OpenManage Essentials OpenManage Essentials is a hardware management application that provides a comprehensive view of Dell systems, devices, and components in the enterprise’s network.
NOTE: If you select Export as SUU to directory,the output package creates the SUU contents in the form of a directory. Checking to see if the required plugin is installed… is displayed. NOTE: If the system does not have the required pluginClick here to install the Plugin link is displayed. 6. To install the required plug-ins , Click the Click here to install the Plugin link. The dialog box displayed isPlease wait… with progress bar. 7. After the plug-in is downloaded, the Report dialog box is displayed.
• When ftp.dell.com is accessible and, latest plug-ins exist on your system, the Update plug-in link displays. When you click the link, the plug-ins from the system are updated. • If you attempt installing plug-ins by clicking the Click here to install the plug-in, when ftp.dell.com is not accessible and plug-ins do not exist on your system, the following error message is displayed: Plug-in file not found in configured location. Press "OK" to open Plug-in update settings.
Known Issues and Frequently Asked Questions 5 This section describes some known issues and frequently asked questions for Dell OpenManage Server Update Utility (SUU). Known Issues The following are some known issues with Dell OpenManage Server Update Utility (SUU). Timeout due to USB Arbitration Service While USB arbitration service is running, if you run SUU or manually run the Inventory Collector on a managed node running the VMware ESX 4.1 operating system, a timeout occurs.
3. Navigate to User Account Control: Behavior of the elevation prompt for administrators in Admin Approval Mode. 4. Right-click and select Elevate without prompt. DUP Fails on 64–bit Red Hat Enterprise Linux Operating System If DUP fails to run on a 64-bit Red Hat Enterprise Linux operating system, manually install the following RPMs: • compat-libstdc++-33.i686 • libstdc++-4.4.4-13.el6.i686 • libxml2.i686 • libXp.i686 • libXtst.i686 • nss-softokn-freebl-3.12.9-11.el6.
Updating Multiple Devices When updating multiple, identical devices on the same system, SUU applies the update to all instances of all devices. For example, if your system is configured with three controllers running firmware or driver versions 1.1, 1.2, and 1.3, and the repository contains version 1.2, the update applies firmware version 1.2 to all devices.
Updating the H661 Firmware On Dell’s 9th and 10th generation of PowerEdge servers, if the CERC ATA RAID controllers are configured with the H661 firmware, SUU cannot update the firmware to the latest version. To update the firmware, use the -force option to manually apply the DUP with the latest firmware version. Using the Remote Access Controller Virtual Media Do not use the Virtual Media to remotely run the SUU on a system.
When I run SUU, I do not see the Comparison Report? and I cannot update the system? You must have local administrator to run SUU on systems running Windows operating systems. To obtain local administrator rights, you must either belong to the local administrators group or use the local administrator account. On systems running Linux, only root (user id 0) users can see the Comparison Report and perform updates.
