Users Guide

Updating Multiple Devices
When updating multiple, identical devices on the same system, SUU applies the update to all instances of
all devices. For example, if your system is configured with three controllers running firmware or driver
versions 1.1, 1.2, and 1.3, and the repository contains version 1.2, the update applies firmware version 1.2
to all devices.
Updating PERC Firmware
If you have multiple PowerEdge Expandable RAID Controller (PERC) cards installed on a system, you have
to run the SUU update more than once to update the firmware of all PERC cards. This procedure ensures
that all the PERC cards are updated even if the cards failed to update during the initial SUU update.
PERC update packages may fail if other processes, such as a consistency check or background
initialization (BGI) are running on the controller. Ensure that such processes are not in progress before
running the update package.
Restarting the System Inventory in the Same Session
If there is insufficient space in the var or tmp folder SUU does not allow you to restart the system
inventory in the same session.
In Linux, if the space is not enough in the var or tmp folder, SUU displays the following error
message :Not enough space available in /var or /tmp folder. Make sure you have at
least 100MB.
Ensure that you have sufficient space in the var or tmp folder and restart SUU to start the system
inventory.
Running SUU Over a Network
• When SUU is running over a network and is performing a system inventory, if the system gets
disconnected from the network, SUU displays a blank Comparison Report. To view the contents of
the Comparison Report, ensure that you are connected to the network and restart SUU.
• When SUU is running over a network and the Comparison Report is displayed, if the system gets
disconnected from the network and then if you click the Update button, SUU does not update any
components. To update the components, ensure that you are connected to the network and restart
SUU.
Deleting the Temporary Folder
When you run SUU over a network, JRE creates temporary files in the <%systemdrive%>:\Documents
and Settings\<%user%>\Local Settings\Temp\hsperfdata_<%user%> directory on systems running
Microsoft Windows (W2ks systems) and in the /var folder on systems running Linux. Delete these
temporary files.
For the W2k8 systems the files are created at <%systemdrive%>:\users\ <%user%>\AppData\Local\Temp
\<number>\hsperfdata_<%user%>.
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