Owner's Manual

• Refer the PSQN ID , ID:596787: Device buffer error when running hard drive SATA DUP under
Windows Server 2012 for BITS053783 and BITS054325.
• If the CERC ATA RAID controllers are configured with the H661 firmware, SUU cannot update
the firmware to the latest version. To update the firmware, use the "-force" option to
manually apply the DUP with the latest firmware version.(134775)
• When updating multiple, identical devices on the same system, SUU applies the latest update
to all instances of all devices. For example, if the system is configured with three controllers
configured with firmware or driver versions 1.2, 1.3, and 1.4, and the repository version is 1.4,
SUU applies version 1.4 to all instances of all devices.(136620)
• When you run SUU using the "-p" option, SUU reports the current instance log location ("suu
-p") instead of the SUU instance log location ("suu -u") that is performing the update.(135925)
• SUU uses DUPs to update various system components. During a Red Hat Enterprise Linux
update, the DUPs create a "/var/lock/.spsetup" file using the Linux lockfile utility during the
initial execution procedure. Kernel panics or sudden reboots during DUP execution (reboots
where TERM signals are not sent to running processes or where running processes do not
track these signals) can generate a "/var/lock/.spsetup" lock file that cannot be deleted. SUU
reports the update as successful and prompts to reboot the system. When you run SUU again
on the same system, the comparison report displays no change in device status. If this
situation occurs and no update is in progress, remove "/var/lock/.spsetup" before running
another update on the system.(137287)
• If a NIC teaming application is installed on the system, SUU updates only the NIC base driver,
if the driver is compatible with the teaming application. To verify driver compatibility, run
DUP on the system to update the driver and read the generated messages.(138648)
• Devices that are disabled in the operating system are not inventoried or updated by SUU. To
update or inventory these devices, enable the devices in the operating system and then re-
launch SUU.(142111)
• Do not use the RAC/iDRAC virtual media to remotely run SUU on a system. This procedure
ends the virtual media connection, resulting in an unsuccesful SUU update.(144487)
• SUU update is unsuccessful if SUU is run from a pathname that contains special characters
such as,",:,/,\,$, and so on. It is recommended to use a directory name without any special
characters for running SUU. For example, when a USB DVD-ROM or USB disk is attached, to a
system running SUSE Linux Enterprise Server operating system, mounts it to a directory
name that contains special characters. For example, /media/USB:1:2/ (42279)
• In Linux, if there is no space in the var partition or tmp folder, SUU displays the following
error message:
"Not enough space available in the /var or /tmp folder. Please ensure you have atleast
1.5GB."Ensure that you have sufficient space in the var partition or tmp folder and reboot
SUU to start the system inventory. (66118)
• In some cases, where the latest Intel NIC driver (Intel PRO PCIE Gigabit Family of Adapters
9.5, base driver version 9.6.31.0) is installed as part of Dell Systems Build and Update Utility
(SBUU) install, SUU may not be able to inventory the respective NIC. This happens because
SBUU would not have installed the umbrella software. In these cases, install the umbrella
with the umbrella installer (available at dell.com/support or in the SERVICE directory in the
Dell Systems Management Tools and Documentation DVD). (DF130363)