Dell OpenManage Server Update Utility Version 14.03.
Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2014 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws.
Contents 1 About Dell OpenManage Server Update Utility.................................................5 Key Features and Functionalities.......................................................................................................... 5 What's New in This Release.................................................................................................................. 6 Supported Operating Systems................................................................................................
Enabling Operating System Devices.............................................................................................22 Linux Systems Require the libstdc++-libc6.2-2.so.5 and libstdc++- libc6.2-2.so.3 Library to run SUU..................................................................................................................................... 22 Running Linux Updates.................................................................................................................
About Dell OpenManage Server Update Utility 1 Dell OpenManage Server Update Utility (SUU) is a DVD-based application for identifying and applying updates to the system. You can use SUU to update the Dell PowerEdge system or to view the updates available for systems supported by SUU. SUU compares the versions of components currently installed on the system with the versions of the components packaged on the Dell PowerEdge Server Update Utility media.
Feature Description Dependency Feature which provides information about the available updates for a device. SUU enables certain tools and applications to determine if a set of conditions or requirements are met. These conditions or requirements are called dependencies. Following are the types of dependency: Pre-requisites and Co-requisites. For more information, see Comparison Report. What's New in This Release Support for Dell PowerEdge M820 VRTX.
• From Dell Support site as follows: – Go to dell.com/support/manuals. – In the Tell us about your Dell system section, under No, select Choose from a list of all Dell products and click Continue. – In the Select your product type section, click Software and Security.
About Graphical User Interface Mode 2 The Graphical User Interface (GUI) provides an interactive approach to perform comparisons and updates. You can use the GUI to: • View the system comparison report, which displays the system inventoried device versions, applicable Dell update package (DUP) versions, and the devices that require an update. • Perform an upgrade, downgrade, or a system set update. • Browse the repository to view the supported components of all the platforms in the SUU DVD.
Hardware Prerequisite Failure Message Prerequisite Failure Message: Your system does not meet the required prerequisites for some of the hardware component(s). Therefore, all the rows for the hardware component(s) are disabled in the Comparison Report. Click Continue to update the applicable Dell OpenManage software component.
5. From the Select the Product Line list, select PowerEdge Server. 6. From the Select the Product Model list, select the PowerEdge system, and click Confirm. 7. From the Operating System and Driver Language drop-down lists, select the appropriate operating system and language for the system. 8. From the Category drop-down list, select Systems Management. 9. From the table of results displayed, click CD ISO - PowerEdge Updates Prerequisites v1.0 in the File Title(s) column. 10.
Criticality Level Status Optional The update contains changes that impact only certain configurations, or provides new features that may/may not apply to the environment. It is recommended that you review the update specifications to determine if it applies to the system. Inapplicable The update is not applicable on the system. The component version on the system is the same as the repository version and hence, no update is required.
The status of the upgrade is reflected in the Comparison Report. NOTE: When you perform an upgrade, SUU copies all the update packages into a temporary directory on the system: <%systemdrive%>:\dell\suu , on systems running Microsoft Windows operating system and /var/log/dell/suu , on systems running Linux operating systems. SUU deletes this temporary directory after the upgrade process is complete.
Updating Failures While updating the system components, if a particular component update is unsuccessful,, you can choose to continue or stop updating the other components. If you select Stop on Update Failures, SUU stops updating the other components. NOTE: Stop on Update Failures is enabled only if you have selected more than one component for an update.
About Command Line Interface Mode 3 The Command Line Interface (CLI) mode allows you to run commands from a command prompt to perform comparisons and updates. Run SUU in CLI mode, in the Dell Server Updates DVD root directory. If you are running SUU from a network share, copy the Dell Server Updates DVD contents to a shared directory and run the CLI from the shared directory. You can use the CLI to: • To perform comparisons and updates. For list of commands, see List of CLI Commands.
CLI Command Syntax Command Description NOTE: SUU does not allow you to downgrade individual components. — p | — progress Shows the progress of the upgrade or downgrade. — c | — comparison Compares the current component. — d | — directory Directs the event logs to a different directory than the default location. — s | — stoponfail Stops the update if a failure occurs during the update of the first component.
Integrating Server Update Utility With Other Components 4 The different possibilities of integrating SUU with other components are: • Integrating SUU with OpenManage Essentials • Creating a custom SUU using Dell Repository Manager • Exporting as a SUU Integrating SUU With OpenManage Essentials OpenManage Essentials is a hardware management application that provides a comprehensive view of Dell systems, devices, and components in the enterprise’s network.
5. In the Export Destination dialog box, select Export as SUU to ISO and click Next. NOTE: If you select Export as SUU to directory,the output package creates the SUU contents in the form of a directory. Checking to see if the required plugin is installed… is displayed. NOTE: If the system does not have the required pluginClick here to install the Plugin link is displayed. 6. To install the required plug-ins , Click the Click here to install the Plugin link.
4. In the Export Bundle(s) window, select Export as SUU, and select one of the following. – Export as SUU to Directory to create a SUU pack in the provided directory. – Export as SUU to ISO to create an ISO image of the SUU pack. The system checks for availability of the latest SUU plug-in. If a plug-in is available, the version number of the plug-in displays and the application prompts you to proceed with the exporting process.
Known Issues and Frequently Asked Questions 5 This section describes some known issues and frequently asked questions for Dell OpenManage Server Update Utility (SUU). Known Issues The following are some known issues with Dell OpenManage Server Update Utility (SUU). Timeout due to USB Arbitration Service While USB arbitration service is running, if you run SUU or manually run the Inventory Collector on a managed node running the VMware ESX 4.1 operating system, a timeout occurs.
4. Right-click and select Elevate without prompt. DUP Fails on 64–bit Red Hat Enterprise Linux Operating System If DUP fails to run on a 64-bit Red Hat Enterprise Linux operating system, manually install the following RPMs: • compat-libstdc++-33.i686 • libstdc++-4.4.4-13.el6.i686 • libxml2.i686 • libXp.i686 • libXtst.i686 • nss-softokn-freebl-3.12.9-11.el6.i686 NOTE: The RPMs are available on the Red Hat Enterprise Linux 6 x64 media. Dell_PV_Utils_NASDUP.
Running SUU With the Progress Option While running SUU with the -p (progress) option, the SUU current instance log location is reported and not the SUU update log location. Updating Multiple Devices When updating multiple, identical devices on the same system, SUU applies the update to all instances of all devices. For example, if your system is configured with three controllers running firmware or driver versions 1.1, 1.2, and 1.3, and the repository contains version 1.
Updating the H661 Firmware If the CERC ATA RAID controllers are configured with the H661 firmware, SUU cannot update the firmware to the latest version. To update the firmware, use the -force option to manually apply the DUP with the latest firmware version. Using the Remote Access Controller Virtual Media Do not use the Virtual Media to remotely run the SUU on a system. This procedure disconnects the Virtual Media connection, interrupting the SUU update procedure.
When using the SUU GUI to perform an update, a message is displayed asking me to see the User's Guide for information on possible causes of why a server object is not displayed in the tree. To perform updates, you must be running SUU on a supported system and must have the correct user access rights. For systems running Windows you must have administrator rights and for systems running Linux you must have root rights.
NOTE: For information about TPM security settings, see the Dell OpenManage Server Administrator Online Help or the Dell OpenManage Server Administrator User’s Guide at dell.com/ openmanagemanuals. I cannot run SUU, the "SUU Logging System has failed: There is not enough space on the disk" message is displayed. While running SUU, make sure that the log directory at <%systemdrive%>:\dell\suu (on systems running Windows operating systems) and /var/log/dell/suu (on systems running Linux operating systems) cont