book.book Page 1 Wednesday, December 8, 2010 7:33 PM Dell Server Management Pack Suite Version 4.
book.book Page 2 Wednesday, December 8, 2010 7:33 PM Notes and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. ____________________ Information in this document is subject to change without notice. © 2010 Dell Inc. All rights reserved.
book.book Page 3 Wednesday, December 8, 2010 7:33 PM Contents 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . Contents of the Management Pack Suite . . . . . . . . . What is New in Dell Server Management Pack Suite Version 4.1 . . . . . . . . . . . . . . . . . Key Features of Dell Server Management Pack Suite . . . . . . . . . . . . . . . . . 2 7 . . . . . 8 . . . . . . . . 9 About Dell Server Management Pack Suite v4.1 Supported Dell Devices 7 . . . . 11 . . . . . . . . . .
book.book Page 4 Wednesday, December 8, 2010 7:33 PM Dell CMC/DRAC MC Requirements . . . . . . . . Installing the Dell Server Management Pack Suite v4.1 . . . . . . . . . . . . . . . . . . . . Pre-import Tasks 21 . . . . . 21 . . . . . . . . . . . . . . . . . . 21 Importing the Management Packs . . . . . . . . . Post-Import Tasks for the Dell Server Management Pack Suite v4.1 . . . . . . . . . . . . . . . . . . . . .
book.book Page 5 Wednesday, December 8, 2010 7:33 PM Discovering a Dell System . . . . . . . . . . . . . Discovering DRAC and CMC Devices . . . . . . . Dell Hardware Discovery and Grouping . . . . . . Objects Discovered by Dell Server Management Pack . . . . . . . . . . . . . . . . . . . . . . . Monitoring . 33 34 . 35 . . . . . . . . . . . . . . . . . . . . . . . 37 Alerts View . . . . . . . . . . . . . . . . . . . . . Diagram View State View 38 . . . . . . . . . . . . . . . . . . . 39 .
book.book Page 6 Wednesday, December 8, 2010 7:33 PM 4 Related Documentation and Resources . . . . . . . . . . . . . . . . . . . . . . . . Microsoft Guidelines for Performance and Scalability for Operations Manager 2007 SP1/R2 . 67 . . . 67 Other Documents You May Need . . . . . . . . . . . . 67 Obtaining Technical Assistance . . . . . . . . . . . . 68 . . . . . . . . . . . . . . . . . . .
book.book Page 7 Wednesday, December 8, 2010 7:33 PM 1 Introduction The integration of the Dell Server Management Pack Suite v4.1 with Microsoft Systems Center Operations Manager (SCOM) 2007 SP1/R2, System Center Essentials (SCE) 2007 SP1/ 2010 environment allows you to manage, monitor, and ensure the availability of your Dell devices.
book.book Page 8 Wednesday, December 8, 2010 7:33 PM Documentation: • DellMPv41_Readme • DellMPv41_CMC_Readme • DellMPv41_DRAC_Readme • DellMPv41_Server_Readme The four Management Pack files, three utilities, and readme files are packaged in a self-extracting executable Dell_Server_Management_Pack_Suite_v4.1_A00.exe file. You can download the executable from the Dell Support website at support.dell.com. What is New in Dell Server Management Pack Suite Version 4.1 Table 1-1.
book.book Page 9 Wednesday, December 8, 2010 7:33 PM Table 1-1. New Features and Functionalities (continued) New Feature Functionality Discovery and monitoring – Chassis Management Supports: • Discovery of server modules and chassis slot summary for CMC and DRAC/MC Chassis. • Correlation of Dell Servers with Server Modules of CMC and DRAC/MC Chassis in the Chassis Management Controller Diagram View. Additional Traps Supports: • All new traps introduced in Server Administrator versions 6.2.0.1 - 6.4.
book.book Page 10 Wednesday, December 8, 2010 7:33 PM Table 1-2. Features and Functionalities (continued) Feature Functionality Discovery and Monitoring Chassis Management Supports: • Out-of-band discovery and monitoring of Dell Chassis Management Controllers (CMC) and DRAC/ Modular Chassis (DRAC/MC) devices. • Supports discovery of server modules and chassis slot summary for CMC and DRAC/MC Chassis. • Correlation of Dell Servers with Server Modules of CMC and DRAC/MC Chassis.
book.book Page 11 Wednesday, December 8, 2010 7:33 PM Table 1-2. Features and Functionalities (continued) Feature Functionality Launching Dell Tools from Operations Console Supports: • Launching Server Administrator Console • Launching Dell Remote Access Console • Launching Dell CMC Console • Launching Dell Modular Chassis Remote Access Console • Launching Remote Desktop Console. About Dell Server Management Pack Suite v4.
book.book Page 12 Wednesday, December 8, 2010 7:33 PM Table 1-3. Management Pack Functionality and Dependencies (continued) Management Pack/Utility Description Informational-alertsOn Override Utility Utility for detailed monitoring Base Folder Utility 4.0 capability, by enabling Dell OMSA Scalable Server MP 4.1 Informational Alerts defined in Scalable Server MP. CMC MP Management Pack for discovering and monitoring CMC and DRAC/MC Chassis. Base Folder Utility 4.
book.book Page 13 Wednesday, December 8, 2010 7:33 PM Table 1-4. Scalable Management Pack vs Detailed Management Pack Property Scalable Management Pack Detailed Management Pack Component Hierarchy Scalable MP shows details upto the component groups and the presence of iDRAC. Detailed MP shows details upto component level. Detailed MP provides an additional level of information about Memory, Processors, Network Interfaces, Storage Controllers, Disks and Volumes, and so on.
book.book Page 14 Wednesday, December 8, 2010 7:33 PM Supported Operating Systems Table below lists the Operating Systems supported on the management server: Table 1-5.
book.book Page 15 Wednesday, December 8, 2010 7:33 PM • Windows Unified Data Storage Server 2008 (Workgroup, Standard and Premium Edition) • Windows Storage Server 2008 (Standard and Enterprise Edition) • Windows Server 2008 Unified Data Storage Server, • Windows Server 2008 HPC Edition • Microsoft Hyper-V Server 2008 x64 • Windows Server 2008 Unified Data Storage Server x64 NOTE: For Windows Server 2008 operating systems, both SP1 and SP2 versions are supported.
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book.book Page 17 Wednesday, December 8, 2010 7:33 PM 2 Getting Started Management Server (MS) Requirements Software Requirements Table below lists the software requirements in the MS. Table 2-1. Pre-requisites for Software Software Purpose OpenManage Server Administrator (Server Administrator) To discover and manage Dell systems, which host the management server, discover Chassis Slot Summary and Server Modules for CMC and DRAC/MC Chassis.
book.book Page 18 Wednesday, December 8, 2010 7:33 PM The Management Server Action Account needs the following additional privileges on Dell systems for the features listed below. Table 2-3.
book.book Page 19 Wednesday, December 8, 2010 7:33 PM Chassis Modular Server Correlation Requirement In a distributed SCOM environment where you have a Multiple Management Server — Single Management Group scenario, you must enable server proxy on the management server where you discover and monitor the CMC and/or DRAC/MC chassis. To enable the proxy agent: 1 In the SCOM console, click Administration. 2 In the Administration pane, click Management Servers.
book.book Page 20 Wednesday, December 8, 2010 7:33 PM Table 2-4 lists the Server MP features and the corresponding supported OMSA versions. Table 2-4. Server Administrator Version and Supported Feature Server Administrator Version 5.5 6.1 6.2 6.2.0.1 6.3 6.4 Discovery, inventory and monitoring of Dell Windows servers Basic network interface attributes Enriched network interface attributes Monitoring iDRAC (*) (*) (*): iDRAC firmware version >=1.
book.book Page 21 Wednesday, December 8, 2010 7:33 PM Configuring Management Server Action Account With Normal User Privilege To configure the management server action account: 1 Install SCOM 2007 SP1/R2 and System Center Essentials 2007 SP1/2010 on the management server, with Management Server Action Account as a Domain user (non Domain Administrator.) 2 Install Operations Manager Agent on the managed system (Auto Agent Push/ Manual Install).
book.book Page 22 Wednesday, December 8, 2010 7:33 PM To import the management packs or utilities, use the SCOM Import Management Pack wizard: 1 Download the management packs or utilities from the Dell Support website at support.dell.com. 2 Copy the downloaded file, Dell_Server_Management_Pack_Suite_v4.1_A00.exe to a temporary folder on your local system. For example, C:\Temp. 3 Run the Dell_Server_Management_Pack_Suite_v4.1_A00.exe and extract the management packs or utilities.
book.book Page 23 Wednesday, December 8, 2010 7:33 PM Post-Import Tasks for the Dell Server Management Pack Suite v4.1 You must perform the following post-import tasks after you import the management packs: 1 Configure CMC MP 4.1 for discovering Chassis Slots Summary and Server Modules. For more information, see Configuring the Dell Chassis Management Controller Management Pack for Discovering Server Modules and Chassis Slot Summary. 2 Create Advanced Power Control and LED Identification tasks.
book.book Page 24 Wednesday, December 8, 2010 7:33 PM 3 To enable server module and chassis slot summary discovery for CMC, enable the Dell CMC Slot Discovery rule. It is disabled by default. 4 To enable server module and free slot discovery for DRAC/MC, enable the Dell DRAC/MC Slot Discovery rule. NOTE: After the slot discovery, if you remove the link between RunAsAccount with RunAsProfile, or disable the slot-discovery workflow, the discovered slots remain with old data.
book.book Page 25 Wednesday, December 8, 2010 7:33 PM may differ based on your operating system language.) For the two LED identification tasks, the application path is C:\Program Files\Dell\SysMgt\bmc\ipmish.exe (default BMU Path may differ based on your operating system language.) 6 For power control tasks, in the Parameters field, enter the command line parameters in the following format: • Type -I lan -H and then choose the Remote Access IP with IPMI capability from the drop-down menu.
book.book Page 26 Wednesday, December 8, 2010 7:33 PM Upgrading From the Previous Management Packs Upgrade happens only when you import the upgraded management packs to the Operations Console. Follow the steps provided in Installing the Dell Server Management Pack Suite v4.1 to upgrade the new management packs. This section also includes certain Post Upgrade Tasks, that you need to perform. From Dell Server Management Pack Suite v4.0 You can upgrade from Dell Server Management Pack Suite v4.
book.book Page 27 Wednesday, December 8, 2010 7:33 PM From Dell Server Management Pack 3.x You cannot upgrade from Dell Server Management Pack 3.x to Dell Server Management Pack Suite 4.1. You must delete the corresponding previous version of Dell Server MP and then install Dell Server Management Pack Suite v4.1 on Systems Center Operations Manager. For information on the steps to import Dell Server Management Pack Suite v4.1 see Installing the Dell Server Management Pack Suite v4.1.
book.book Page 28 Wednesday, December 8, 2010 7:33 PM Before deleting the Dell CMC Management Pack 4.1 Dell CMC management pack includes two Run As Profiles for CMC and DRAC/MC respectively. All Run As Accounts associations that you create get added to the Microsoft.SystemCenter.SecureReferenceOverride management pack. Deleting the CMC management pack with similar Run As Account association having dependencies with Microsoft.SystemCenter.SecureReferenceOverride, would result in conflicts.
book.book Page 29 Wednesday, December 8, 2010 7:33 PM Access Privileges Operations Console access privileges are handled internally by SCOM. This can be setup using the User Roles option under Administration Security feature on the SCOM console. The profile assigned to you determines what actions you can perform.
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book.book Page 31 Wednesday, December 8, 2010 7:33 PM 3 Understanding Dell Server Management Pack Suite Operations Overview This chapter describes the various operations that you can perform on Microsoft Systems Center Operations Manager (SCOM) or Systems Center Essentials (SCE) using the Dell Server Management Pack Suite version 4.1. The Dell Server Management Pack Suite version 4.
book.book Page 32 Wednesday, December 8, 2010 7:33 PM • Personalize view is not available • Only first 200 alerts are displayed in the Alert view • For the Server Management Pack: • • Displays only Clear ESM Log task • Information alerts are suppressed even after importing Information-On override utility For the DRAC and CMC Management Packs: • Console launch tasks are not available Discovery and Grouping Dell Windows systems are discovered through the SCOM Agent Management infrastructure.
book.book Page 33 Wednesday, December 8, 2010 7:33 PM 4 Select Windows Computers and click Next. 5 To discover Dell Modular and Monolithic systems, select Automatic Computer Discovery and click Next. a Provide user account details on the Administrator Account screen and click Discover. The Discovery Progress page appears. b On the Select Objects to Manage page, select the devices you want to manage and click Next.
book.book Page 34 Wednesday, December 8, 2010 7:33 PM Dell Hardware Discovery and Grouping Table 3-1 lists the details of the hardware discovery and grouping by the Dell Server Management Pack suite. Table 3-1. Dell Hardware Discovery and Grouping Classification Group Name on SCOM Console Hardware Type Windows Servers • Dell Monolithic Servers. • Dell Modular Servers.
book.book Page 35 Wednesday, December 8, 2010 7:33 PM Objects Discovered by Dell Server Management Pack Table 3-2. Dell Object Discoveries Discovery Object Description Dell Server Detailed BIOS Discovery Discovers BIOS object for each Dell System. Dell Server Discovery Classifies your Dell System and populates the basic attributes.
book.book Page 36 Wednesday, December 8, 2010 7:33 PM Table 3-2. Dell Object Discoveries (continued) Discovery Object Description Dell DRAC/MC Chassis to Modular Server Correlation Discovery Discovers the correlation between DRAC/MC chassis and Dell modular systems. Dell DRAC/MC Discovery Discovers all supported Dell DRAC/MCs. Dell DRAC/MC Slot Discovery Discovers all supported Dell DRAC/MC server modules and chassis slot summary.
book.book Page 37 Wednesday, December 8, 2010 7:33 PM Monitoring The Dell Server Management Pack Suite v4.1 enables you to monitor the discovered Dell systems and network devices. The Severity Level Indicators help you to monitor the health of your Dell devices on the network.
book.book Page 38 Wednesday, December 8, 2010 7:33 PM Table 3-3. Severity Level Indicators (continued) Icon Severity Level Critical/Failure/Error.The component has either failed or failure is imminent. The component requires immediate attention and may need to be replaced. Data loss may have occurred. The health status is not applicable for the specific component. The service is unavailable.
book.book Page 39 Wednesday, December 8, 2010 7:33 PM Viewing Alerts on the Operations Console To view Alerts on the Operations Console: 1 Launch the Operations Console and click Monitoring. 2 Click Dell Alerts Views. The following individual Alerts Views are displayed: • CMC — displays SNMP traps from the discovered CMC devices • Network Interface Alerts — displays the Link up and Link down alerts from the discovered NICs.
book.book Page 40 Wednesday, December 8, 2010 7:33 PM To view the diagrams on the Operations Console: 1 Launch the Operations Console and click Monitoring. 2 In the Monitoring pane on the left side, navigate to the Dell folder to display the following views: • Chassis Management Controllers Group Diagram View • Complete Diagram View • Dell Modular Systems Diagram View • Dell Monolithic Systems Diagram View • Remote Access Controllers Group Diagram View 3 Select any of the Diagram Views.
book.book Page 41 Wednesday, December 8, 2010 7:33 PM The Complete Diagram View offers a graphical representation of all Dell devices that SCOM/SCE manages and allows you to expand and verify the status of individual devices and their components in the diagram. You can view details for: • Modular and Monolithic Systems • Chassis Management Controllers and DRAC/MC Devices • Remote Access Controllers NOTE: The Dell Hardware Group is defined in the Base Management Pack.
book.book Page 42 Wednesday, December 8, 2010 7:33 PM Dell Modular Systems Diagram View Figure 3-2 represents diagram view of the Dell Modular systems. Figure 3-2. Dell Modular Systems Diagram - Detailed Management Pack The Dell Modular Systems Diagram View offers a graphical representation of all Dell Modular Systems and allows you to expand and verify the status of individual devices and their components in the diagram.
book.book Page 43 Wednesday, December 8, 2010 7:33 PM Dell Monolithic Systems Diagram View Figure 3-3 represents the diagram view of the Dell Monolithic systems. Figure 3-3. Dell Monolithic Systems Diagram - Detailed Management Pack The Dell Monolithic Systems Diagram View offers a graphical representation of all Dell Monolithic Systems and allows you to expand and verify the status of individual devices and their components in the diagram.
book.book Page 44 Wednesday, December 8, 2010 7:33 PM Dell Server Instance Diagram Select a Dell system, from the Dell Modular System or Dell Monolithic System Diagram views, to view the diagram specific to that particular system. Figure 3-4.
book.book Page 45 Wednesday, December 8, 2010 7:33 PM Storage Controller Component Hierarchy Expand the Storage component in any Dell System instance diagram view, to view the status and health of components like Physical Disks, Connectors, and Virtual Disks. Each Connector instance contains the Sensors and Physical Disk components. However, there are no sensors for the backplane.
book.book Page 46 Wednesday, December 8, 2010 7:33 PM For the status roll-up to be displayed at the server level, you must enable the Network Interfaces Group to Dell Server Health Roll up dependency monitor. To enable the monitor: 1 Click the Authoring tab on the Operations Console. 2 Click Monitors and on the left pane and select the Network Interfaces Group monitor on the right pane. 3 Click Entity Health Availability.
book.book Page 47 Wednesday, December 8, 2010 7:33 PM Chassis Management Controllers Group Diagram View Figure 3-6 represents the Chassis Management Controller Group Diagram view. Figure 3-6. Chassis Management Controllers Group Diagram The Chassis Management Controllers Group diagram view offers a graphical representation of all Dell CMC, DRAC/MC devices, and their inventory. For CMC discovery, see, Discovering DRAC and CMC Devices. CMCs are discovered under Modular Chassis.
book.book Page 48 Wednesday, December 8, 2010 7:33 PM NOTE: Create RunAsAccount for CMC slots discovery with simple, basic, or digest authentication only. For more information, see Configuring the Dell Chassis Management Controller Management Pack for Discovering Server Modules and Chassis Slot Summary. NOTE: Only one set of credentials is considered for discovering CMCs in SCOM SP1 and SCE SP1.
book.book Page 49 Wednesday, December 8, 2010 7:33 PM The Remote Access Controllers Group diagram view offers a graphical representation of all DRAC 4, DRAC 5, and iDRAC 6 (modular and monolithic) devices. Select a component in the diagram to view its details in the Detail View pane. State View This view is available for managing Dell Windows systems, Dell CMC and DRAC/MC, and Dell Remote Access devices.
book.book Page 50 Wednesday, December 8, 2010 7:33 PM • Peak Power • Physical Network Interface • Power Consumption (in Watts) • Power Consumption (in BTU/hr) • Teamed Network Interface NOTE: Power Monitoring is applicable for specific Dell Systems with Power Monitoring capability for that particular attribute. NOTE: Teamed and Physical network interface instances appear only when detailed MP is present.
book.book Page 51 Wednesday, December 8, 2010 7:33 PM Tasks Tasks are available in the Actions pane of the Operations Console. When you select a device or a component in any of the Dell diagram views, the relevant tasks appear in the Actions pane. You can run all the tasks from the Diagram view, State view, or Alert view. A summary of the Dell Tasks that you can perform using the Dell Management Packs are explained in Table 3-4: Table 3-4.
book.book Page 52 Wednesday, December 8, 2010 7:33 PM Table 3-4. Dell Tasks Using the Management Pack for SCOM 2007 SP1/R2 (continued) Dell Task Description Launch Dell RemoteAccess Console Launches the DRAC console for the discovered DRAC. Dell CMC, DRAC/MC Tasks Launch Dell CMC Console Launches the CMC console. Launch Dell Modular Chassis Remote Access Console Launches the DRAC/MC Console.
book.book Page 53 Wednesday, December 8, 2010 7:33 PM Launch Server Administrator To launch Server Administrator from the Operations Console: 1 In the Operations Console, navigate to a Dell Diagram view, State view, or Alert view. 2 Select the desired Dell system in any of the Diagram or State views or an alert in the Alerts view. 3 Click Launch Server Administrator under Dell Windows Server Tasks in the Actions pane. NOTE: Dell Management Pack Tasks launch the Remote Console in Internet Explorer.
book.book Page 54 Wednesday, December 8, 2010 7:33 PM Power Cycle You can use this task to turn off the power to the Dell system, and after a delay, turn it on again. To run the power cycle: 1 In the Operations Console, navigate to a Dell Diagram view, State view, or Alert view. 2 Select the desired Dell system in any of the Diagram or State views or an alert in the Alerts view. 3 In the Actions pane, select Dell Windows Server Tasks Power Cycle.
book.book Page 55 Wednesday, December 8, 2010 7:33 PM Power On You can use this task to power on the server. This option is available even if the system power is on. To power on a system: 1 In the Operations Console, navigate to a Dell Diagram view, State view, or Alert view. 2 Select the desired Dell system in any of the Diagram or State views or an alert in the Alerts view. 3 In the Actions pane, select Dell Windows Server Tasks Power On.
book.book Page 56 Wednesday, December 8, 2010 7:33 PM 1 In the Operations Console, navigate to a Dell Diagram view, State view, or Alert view. 2 Select the desired Dell system in any of the Diagram or State views or an alert in the Alerts view. 3 In the Actions pane, select Dell Windows Server Tasks Turn LED Identification On.
book.book Page 57 Wednesday, December 8, 2010 7:33 PM Launch Dell Modular Chassis Remote Access Console You can use this task to launch the DRAC/MC Console. 1 In the Operations Console, navigate to the Dell Diagram view, State view or Alerts view. 2 Select the DRAC/MC device in any of the Diagram or State views or an alert in the Alerts view. In the Actions pane, select SNMP Network Device Tasks Launch Dell Modular Chassis Remote Access Console.
book.book Page 58 Wednesday, December 8, 2010 7:33 PM 4 Click Search, to search for an object or group. Choose add (you can add multiple objects). You can find the object in the selected object pane. 5 Choose the severity of the events whose report you want to generate. 6 Click Run. The OpenManage Windows Event Log report is generated. BIOS Configuration NOTE: You can create BMC reports only if BMU is installed on the Management Server.
book.book Page 59 Wednesday, December 8, 2010 7:33 PM 3 Click on Add Object or Add Group. 4 Click Search, to search for an object or group. Choose add (you can add multiple objects). You can find the selected object in the selected object pane. 5 Choose the required Properties. 6 Click Run. The RAID configuration report is generated. Customizing the Dell Server Management Pack Suite The Dell Server Management Pack Suite v4.
book.book Page 60 Wednesday, December 8, 2010 7:33 PM The unit monitors can be: • Event Monitor: This Monitor is triggered by the event that the Dell instrumentation logs in the Windows event log, indicating the health of the corresponding object. • Unit Monitor: This Monitor is triggered by a periodic poll configured as IntervalSeconds. Table 3-5 illustrates the various Dell monitors and the applicable parameters for your Dell devices. Table 3-5.
book.book Page 61 Wednesday, December 8, 2010 7:33 PM Table 3-5.
book.book Page 62 Wednesday, December 8, 2010 7:33 PM Table 3-5.
book.book Page 63 Wednesday, December 8, 2010 7:33 PM Table 3-5.
book.book Page 64 Wednesday, December 8, 2010 7:33 PM Object Discoveries You can customize the following Dell Management Pack discovery parameters, using overrides: Enabled: Allows you to enable or disable discoveries. You can choose the Override Setting to be True or False. Interval in Seconds: The frequency (in seconds) with which the Dell Management Pack discovers the component instance and attributes of your Dell device. The default value for this attribute is 24 hours (one day).
book.book Page 65 Wednesday, December 8, 2010 7:33 PM Storage Management All informational, warning, and critical events for the Server Administrator Storage Management Service have a corresponding event processing rule.
book.book Page 66 Wednesday, December 8, 2010 7:33 PM In the Operations Console, click DellPerformance and Power Monitoring Views to view the performance information that is collected from Dell Systems. This feature is available on installation of Scalable Server Management Pack. By default this feature is disabled. To enable this feature: 1 Open the Authoring pane in the Operations Console. 2 Select Rules. 3 Right-click the rule you want to enable.
book.book Page 67 Wednesday, December 8, 2010 7:33 PM Related Documentation and Resources 4 This chapter gives the details of documents and references to help you work with Dell Server Management Pack Suite v4.1 Microsoft Guidelines for Performance and Scalability for Operations Manager 2007 SP1/R2 For optimal performance, deploy device-specific Dell Management Packs on different management servers.
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book.book Page 69 Wednesday, December 8, 2010 7:33 PM A Appendix A- Issues and Resolutions Issues and Resolutions The following table lists the known issues, resolutions, and where the issues are applicable to. Table A-1. Issues and Resolutions Issue Resolution Applicable To Dell alerts not getting sorted according to age Check the registry on the SCOM 2007 SP1, machine that has this problem.
book.book Page 70 Wednesday, December 8, 2010 7:33 PM Table A-1. Issues and Resolutions (continued) Issue Resolution Under certain conditions, alerts related to Handle Count Threshold and Private Bytes Threshold are displayed on the Operations console of the management server. Microsoft KB968760 available SCOM 2007 SP1, on the Microsoft support site SCE 2007 SP1 at support.microsoft.com resolves this.
book.book Page 71 Wednesday, December 8, 2010 7:33 PM Table A-1. Issues and Resolutions (continued) Issue Resolution Applicable To In the Diagram view for Dell network devices, the basic attributes are displayed for the Dell DRAC and CMC objects. To resolve this issue, you can view the detailed set of attributes by clicking on the objects in the State View. Dell Remote Access MP, Dell Chassis Management Controller MP.
book.book Page 72 Wednesday, December 8, 2010 7:33 PM Known Limitations Table A-2. Limitations in SCOM/SCE and Dell Server Management Pack Suite 4.1 Limitation Applicable to Security: Dell MP, Power Control and LED tasks SCOM/SCE and Dell Server use only the default credentials. When you create Management Pack Suite. a new task in the Authoring pane and view it, you can see the username and the password you specified.