User's Manual

Appendix A- Known Issues in SCOM 2007 SP1/SCE SP1 53
A
Appendix A- Known Issues in
SCOM 2007 SP1/SCE SP1
These are the known issues in SCOM 2007 SP1/R2:
1
The Dell™ Management Pack Diagram Views displays a blank
screen intermittently.
The Diagram View in SCOM 2007 SP1 displays a blank screen
intermittently. The actual diagram view will not come up even after
refreshing the screen several times.
2 Dell systems disappear from the SCOM console when WMI service
is stopped in managed system.
When SCOM has discovered a Windows system displayed in the
diagram view, with the WMI service stopped on that system,
the discovered Windows system disappears from the SCOM console.
3 Dell alerts not getting sorted according to age
Check the registry on the machine that has this problem. There could be
a left over view definition that has the sorting flags set to 'false'. In some
instances, when you import an MP with changes to the sort flags, it may
not get updated in the registry. If you delete the settings for the view in the
registry, they will be recreated from the new MP when you navigate to that
view again. You can also edit the sort flags in the registry for the view.
Registry edit:
HKEY_CURRENT_USER\Software\Microsoft\Microsoft Operations
Manager\3.0\Console\%GUID.ViewTitle%AlertView\Age
For sorting to be enable ensure the keys IsSortable and IsSorted are
set to 1.
4 Under certain conditions, the following error messages are displayed on
the Operations console of the management station:
•
MonitoringHost.exe Handle Count Threshold Alert
Message (Management Server)