Users Guide

Issue Resolution Applicable To
In the Diagram View for Dell network
devices, the basic attributes are not
displayed for the Dell DRAC and
chassis objects.
To resolve this issue, you can view the
detailed set of attributes by clicking the
objects in the State View.
Dell Chassis Monitoring Feature
Server Modules and Chassis Slot
Summary Information are not visible
under CMC.
• Make sure that OpenManage Server
Administrator (OMSA) or DRAC tools
are installed on the management server
managing the CMC.
• Make sure that you have configured
the Run As Account for CMC devices
and associated them with "Dell CMC
Login Account".
• Make sure that Dell CMC Slot
Discovery and rules are enabled from
the Authoring Pane of the OpsMgr
console.
Dell Chassis Monitoring Feature
Errors while running the Repair option
in Dell Server Management Pack Suite
from the Add/Remove Programs or
Uninstall or change a program
window.
Use the Repair option in the installer. For
more information, see ”Using The Repair
Option In The Installer" section of the Dell
Server Management Pack Suite Version
6.3 for Microsoft System Center
Operations Manager Installation Guide.
Dell Server Management Pack Suite
If there is a delayed response while
discovering a chassis, then the latest
information from the device is not
updated, the Script Timeout Error is
generated or the log files in the Temp
folder are not cleared.
Increase the Script Timeout value on the
Override Properties screen for the CMC
device which is experiencing a delayed
response. For more information on
Overrides, see the OpsMgr documentation
at technet.microsoft.com.
Dell Chassis Monitoring Feature
Feature management host server
health service is non-functional.
If the selected management server has
stopped functioning, the executed Feature
Management task fails. In such an instance,
where the selected management server is
corrupt or the health service cannot be
obtained, decommission the management
server to remove stale objects. For more
information, see
technet.microsoft.com/en-us/library/
hh456439.aspx.
Select a management server from the
remaining management servers, and
override the FMPHostFQDN of Feature
Management Host Discovery.
Dell Server Management Pack Suite
Dell OM: Server and its component
health computation failed alert is
displayed under Monitoring → Alerts
Views → Server Alerts on the
console.
Manually associate the Run As Account for
monitoring Dell server. For more
information, see Associating Run As
Account for monitoring a Dell Server using
the Server and Rack Workstation
Monitoring (Licensed) Feature.
Dell Agent-free Monitoring Feature
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