Users Guide

11
Appendix A — Issues And Resolutions
Issues and resolutions
The following table lists the known issues, resolutions, and where the issues are applicable.
Table 33. Issues and resolutions
Issue Resolution Applicable To
Discovery through iSM using WMI fails
when a managed node is running
Windows Server 2008 R2 and the
Management server is running
OpsMgr 2012 R2.
Ensure that you have installed Windows
Management Framework version 4.0.
On the management server, apply the
Microsoft Security update for Update
Rollup 7 (or later) for System Center 2012
R2 Operations Manager. For more
information, see support.microsoft.com.
You can install the following updates from
catalog.update.microsoft.com. Ensure that
you install these updates in the order listed
below:
1. Update Rollup for Microsoft System
Center 2012 R2 - Operations Manager
Server
2. Update Rollup for Microsoft System
Center 2012 R2 - Operations Manager
Console
Discover the server running Windows
Server 2008 R2 operating system.
Dell Server and Rack Workstation
Monitoring (Licensed) Feature
This issue pertains to discovery through
iSM using WMI only.
Set as Preferred Monitoring Method
task fails to remove the duplicate
objects in either or both of the
following scenarios:
• Correlation of Dell Modular servers
with chassis slots
• Monitoring FM servers
To remove the duplicate objects, perform
the following steps:
1. Navigate to the Feature
Management Dashboard, select the
Chassis Modular Server Correlation
feature and then click Remove
Chassis Modular Server Correlation
Feature from the Dell Monitoring
Feature Tasks menu in the right pane.
Re-import the Chassis Modular
Server Correlation. You will now be
able to use the Set as Preferred
Monitoring Method task functions to
remove the duplicate objects.
2. If the task is still failing, then perform
the following steps:
a. Disable the Dell CMC Chassis to
Modular Blade Server
Correlation Discovery object
discovery.
Dell Chassis Modular Server Correlation
Feature
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