Users Guide

11
Appendix A — Issues And Resolutions
Issues and resolutions
The following table lists the known issues, resolutions, and where the issues are applicable.
Table 28. Issues and resolutions
Issue Resolution Applicable To
In the Diagram View for Dell
network devices, the basic
attributes are not displayed for
the Dell DRAC and chassis
objects.
To resolve this issue, you can view
the detailed set of attributes by
clicking the objects in the State
View.
Dell Chassis Monitoring Feature
Server Modules and Chassis
Slot Summary Information are
not visible under CMC.
• Make sure that OpenManage
Server Administrator (OMSA) or
DRAC tools are installed on the
management server managing
the CMC.
• Make sure that you have
configured the
RunAsAccounts for CMC
devices and associated them
with "Dell CMC Login
Account".
• Make sure that Dell CMC Slot
Discovery and rules are
enabled from the Authoring
Pane of the OpsMgr console.
Dell Chassis Monitoring Feature
Errors while running the
Repair option on Dell Server
Management Pack version 6.0
from the Add/Remove
Programs or Uninstall or
change a program window.
Use the Repair option in the
installer. For more information,
see ”Using The Repair Option In
The Installer" section of the Dell
Server Management Pack Suite
Version 6.1 for Microsoft System
Center Operations Manager
Installation Guide.
Dell Server Management Pack
Suite
If there is a delayed response
while discovering a CMC
device, then the latest
information from the device is
not updated, the Script
Timeout Error is generated or
the log files in the Temp folder
are not cleared.
Increase the Script Timeout value
on the Override Properties screen
for the CMC device which is
experiencing a delayed response.
For more information on
Overrides, see the OpsMgr
documentation at
technet.microsoft.com.
Dell Chassis Monitoring Feature
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