Dell Server Management Pack Suite Version 6.1.1 for Microsoft System Center Operations Manager User's Guide August 2015 Rev.
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2015 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents Chapter 1: Introduction................................................................................................................. 6 Terms used in this document............................................................................................................................................6 What is new in this release................................................................................................................................................
Chapter 5: DRAC Monitoring Feature.......................................................................................... 44 Discovery and grouping................................................................................................................................................... 44 Discovering DRAC Devices....................................................................................................................................... 44 Discoveries by the DRAC Monitoring Feature......
Accessing Documents From Dell Support Site...........................................................................................................63 Contacting Dell.................................................................................................................................................................. 64 Chapter 11: Appendix A — Issues And Resolutions....................................................................... 65 Issues and resolutions ..................................
1 Introduction This document describes the activities that you can perform with Dell Server Management Pack Suite version 6.1.1. The integration of Dell Server Management Pack Suite with Microsoft System Center 2012 R2 Operations Manager, Microsoft System Center 2012 SP1 Operations Manager, Microsoft System Center 2012 Operations Manager, or Microsoft System Center Operations Manager 2007 R2, environment allows you to manage, monitor, and also ensure the availability of the Dell devices.
● Support for new platforms; Dell PowerEdge R930, Dell PowerEdge R530xd, and Dell PowerEdge C6320. Key features of Dell Server Management Pack Suite This version of Dell Server Management Pack Suite provides the following features for managing the Dell devices: Table 2.
2 Overview of Dell Server Management Pack Suite Functionality About this task The Dell Server Management Pack Suite for OpsMgr enables you to: ● Discover and classify Dell systems: ● ● ● ● 8 ○ Dell Servers (Agent-based and Agent-free monitoring) ○ Dell Remote Access Controllers (iDRAC6, iDRAC7, and iDRAC8) ○ Dell Chassis (Dell PowerEdge FX2/ FX2s, Dell PowerEdge VRTX, and Dell PowerEdge M1000e) ○ Supported Dell Precision Racks Monitor the discovered Dell systems.
3 Agent-based Monitoring Feature Agent-based monitoring feature supports the discovery, and monitoring of Dell PowerEdge monolithic and modular servers, Dell PowerVault storage servers and supported Dell Precision Racks running the supported Windows operating system and OpenManage Server Administrator (OMSA). For information on supported OMSA versions, see Dell Server Management Pack Suite Version 6.1.1 for Microsoft System Center Operations Manager Release Notes.
Discovering Dell Server in OpsMgr About this task Dell servers are discovered through the OpsMgr Agent Management infrastructure. NOTE: Discover Dell server in the Agent Managed view under the Administration section of the OpsMgr console. To discover a Dell server: Steps 1. Log on to the management server as an OpsMgr administrator. 2. On the OpsMgr console, click Administration. 3. At the bottom of the navigation pane, click Discovery Wizard. 4.
Table 5. Agent-based Monitoring Feature Discoveries (continued) Discovery Description Dell Windows Server Detailed Sensor Discovery Discovers sensor instances for Dell server (Detailed edition only). Dell Windows Server Detailed Network Interfaces Discovery Module Discovers the physical and teamed network interface instances of the Dell server (Detailed edition only). Dell Windows Server Network Interfaces Group Discovery Module Discovers the Network Interfaces group.
Table 6.
Alerts Views This view is available for managing hardware and storage events from Dell servers and Rack Workstations. The following alerts are displayed: ● Alerts for events received from Dell OpenManage Server Administrator for Dell servers and Rack Workstations. NOTE: Informational alerts are turned off by default. To enable informational alerts, run the Set Informational Alerts On task for Agent-based monitoring feature on the Feature Management Dashboard.
4. Select a component in the diagram to view its details in the Detail View pane. Complete Diagram View The Complete Diagram View offers a graphical representation of all Dell devices that OpsMgr monitors. You can expand and verify the status of individual devices and their components in the diagram.
Figure 1. Dell Server Instance Diagram System-specific diagrams illustrate and indicate the status of the following components: ● ● ● ● ● ● ● ● Physical and teamed network interfaces Memory Power supply Sensors Processors Dell OpenManage software services Storage components BIOS (inventory only) The memory, processors, network, sensors, storage, and power supply components are displayed in detail by the Detailed edition of the Agent-based monitoring feature.
7. Select Enable Correlation and set the Override Value to True and click OK. Next steps The status roll-up of network interfaces on the diagram view is displayed only up to the Network Interfaces group level. For example, if the remaining components of the Dell server are normal and only one or more of the network interfaces are critical or noncritical, then, the Dell system displays the health state normal icon, and the Network Interfaces group displays the critical or warning icon. Figure 2.
Performance and Power Monitoring Views About this task To view the performance and power monitoring on the OpsMgr console: Steps 1. Launch the OpsMgr console and click Monitoring. 2.
Table 7.
Dell Unit Monitors — Detailed Edition Table 8.
Table 8.
Table 8. Dell Unit Monitors — Detailed Edition (continued) Object Unit Monitor Current Sensor Unit Monitor Periodic Voltage Sensor Voltage Sensor Unit Monitor Periodic Battery Sensor Battery Sensor Unit Monitor Periodic Chassis Intrusion Sensor Chassis Intrusion Sensor Unit Monitor Periodic Rules The following section lists the rules specific to the Dell Agent-based monitoring feature.
● ● ● ● ● Peak Power (Watts) Physical Network Interface Power Consumption (BTU/hr) Power Consumption (Watts) Teamed Network Interface NOTE: ● When the Detailed edition of the Agent-based monitoring feature is imported, the disabled Performance (excluding Network Performance) and Agent-based Disk Performance (%) collection rules are enabled by default. ● Agent-based Disk Performance (%) — This view displays the Remaining Rated Write Endurance of Solid-State Drives (SSDs) of a Dell server (Agent-based).
Table 9. Dell Tasks (continued) Task Description Launch Dell Remote Access Console Launches the DRAC console for the Agent-based discovered DRAC. Launch Dell License Manager on X64 bit Management Server Launches the Dell license manager on management systems running 64-bit operating system. Clear ESM Logs Backs up the content of the Embedded System Management (ESM) log and clears the ESM log file for a selected system. Launch Remote Desktop Launches the remote desktop for the selected system.
Example When you run the Clear ESM Logs task, on the task execution screen only the result of the task initiating is displayed. For example, the task execution screen may show a success result even if the ESM logs are not cleared. This means that the Clear ESM Logs task initiation was successful. Launch Dell OpenManage Server Administrator About this task To launch Server Administrator: Steps 1. In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alerts Views. 2.
Steps 1. In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alert Views. 2. Select the desired Dell server in any of the Diagram Views or State Views or an alert in the Alerts Views. 3. In the Tasks pane, select Dell Windows Server Tasks > Check Power Status. Power Cycle About this task The Power Cycle task allows you to turn off the Dell server and turn it on again after a delay. NOTE: To enable Advanced Power Control, install BMU in the default path.
Power On About this task The Power On task allows you to power on the server. This option is available even if the system power is off. NOTE: To enable Advanced Power Control, install BMU in the default path. If BMU is not installed in the default path, create a new console task. For more information on creating a new console task, see Creating Advanced Power Control And LED Identification Tasks. To power on a system: Steps 1.
To turn off LED identification: Steps 1. In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alerts Views. 2. Select the desired Dell server in any of the Diagram Views or State Views or an alert in the Alerts Views. 3. In the Tasks pane, select Dell Windows Server Tasks > Turn LED Identification Off. Get Warranty Information About this task The Get Warranty Information task allows you to view the warranty status of the selected Dell server.
Reports The reporting feature allows you to create reports for Dell OpenManage Windows Event Log, Dell server BIOS, firmware, and RAID configuration. NOTE: Dell server BIOS, firmware, and RAID configuration reports are available only in the Detailed Edition of Server (Agent-based) management pack. Accessing Reports About this task To access reports: Steps 1. Click Reporting on the OpsMgr console. 2.
6. Search for objects of class Dell Windows Server and click Add. You will find the object in the Selected object pane. 7. Choose the required Properties. 8. Click Run. The BIOS Configuration report is generated. Generating Firmware and Driver Versions Report About this task To create a report for firmware and driver versions: Steps 1. On the OpsMgr console, click Reporting. 2. Click Dell Windows Server (Detail Edition). 3. Click Firmware and Driver Versions, then click Open on the Task pane. 4.
4 Agent-free Monitoring Feature Agent-free monitoring feature provides detailed inventory and monitoring of Dell PowerEdge servers (12th generation of Dell PowerEdge servers or later) through the server's iDRAC; using WSMAN and SNMP. Dell Server Management Pack Suite installer automatically imports the Agent-free monitoring feature if the prerequisites are met.
Discovering a Dell Server using Agent-free Monitoring Feature About this task NOTE: Install Microsoft SMASH Library (MPB) file before discovering a Dell Server using Agent-free monitoring feature. For information on installing the Microsoft SMASH Library (MPB) file, see the "Installing the WS-Management and SMASH Device Template" section of the Dell Server Management Pack Suite Version 6.1.1 for Microsoft System Center Operations Manager Installation Guide at dell.
Discoveries by the Dell Agent-free Monitoring Feature Table 12. Dell Agent-free Monitoring Feature Discoveries Discovery Object Description Dell Server Discovery Classifies the Dell servers and populates the key attributes and components. Dell Device Helper Discovery Discovers the DellDeviceHelper as an object. Dell Host NIC Correlation Discovery Correlates the Host NIC interfaces with Physical interfaces. NOTE: Teamed network interfaces will show only one of the NICs in the team.
Table 13.
Table 13.
3. Select Server and Rack Workstation Alerts or Rack Workstation Alerts. On the right pane of each of the individual Alerts Views, alerts that meet the criteria you specify, such as alert severity, resolution state, or alerts that are assigned to you is displayed. 4. Select an alert to view the details in the Alert Details pane. Diagram Views The Diagram Views offers a hierarchical and graphical representation of all Dell servers and supported Rack Workstations on the network.
Modular Systems Diagram The Dell Modular Systems Diagram View offers a graphical representation of all Dell modular systems and allows you to expand and verify the status of individual devices and their components in the diagram. Monolithic Servers Diagram The Dell Monolithic Systems Diagram View offers a graphical representation of all Dell monolithic systems and allows you to expand and verify the status of individual devices and their components in the diagram.
The health of a component is derived by reviewing the unresolved alerts associated with the component. Severity Level Indicators explains the various state components that the Dell Server Management Pack Suite uses with their corresponding severity levels. Performance and Power Monitoring Views About this task To view the performance and power monitoring on the OpsMgr console: Steps 1. Launch the OpsMgr console and click Monitoring. 2.
Table 14.
Table 14.
Table 14.
Dell Servers All informational, warning, and critical SNMP traps for Dell servers discovered using Dell Agent-free monitoring feature, have a corresponding SNMP trap rule. Each of these rules are processed based on the following criteria: ● Source Name = "Dell Server ip" ● OID = Actual trap ID of the trap event ● Data Provider = SNMP trap event provider Tasks Tasks are available in the Tasks pane of the OpsMgr console. When you select a device or a component, the relevant tasks appear in the Tasks pane.
Dell Server Tasks Get Warranty Information About this task You can use this task to see the warranty status of the selected server. To get warranty information: Steps 1. In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alerts Views. 2. Select the desired Dell server in any of the Diagram Views or State Views or an alert in the Alerts Views. 3. In the Tasks pane, select Dell Server Tasks > Get Warranty Information.
Steps 1. In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alerts Views. 2. Select the desired Dell server in any of the Diagram Views or State Views or an alert in the Alerts Views. 3. In the Tasks pane, select Dell Windows Server Tasks > Launch Dell OpenManage Power Center. Launch Dell Remote Access Console About this task To launch Dell Remote Access Console: Steps 1. In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alerts Views. 2.
5 DRAC Monitoring Feature DRAC monitoring feature supports discovery, and monitoring for the various generations of iDRAC (iDRAC6, iDRAC7, and iDRAC8 systems) using SNMP. Topics: • • • • • Discovery and grouping Monitoring Dell Unit Monitors for DRAC Monitoring Feature Rules Tasks Discovery and grouping The Dell Server Management Pack Suite enables you to discover and classify Dell Remote Access Controllers (DRAC), and integrated DRAC (iDRAC).
Scalability Recommendation For OpsMgr 2012 About this task When managing large number of network devices in a distributed setup, use dedicated resource pools of Management Servers for each device type, if the same Management Group is also used to manage agent-based devices. Discoveries by the DRAC Monitoring Feature Table 17. DRAC Monitoring Feature Discoveries Discovery Object Description iDRAC Discovery Discovers all supported Integrated Dell Remote Access Controllers.
Viewing Alerts on the OpsMgr Console About this task To view DRAC alerts on the OpsMgr console: Steps 1. Launch the OpsMgr console and click Monitoring. 2. Click Dell > Alerts Views > Remote Access Alerts. The Remote Access Alerts are displayed. These alerts contains information on SNMP traps from iDRAC6, iDRAC7 and iDRAC8 devices. 3. Select an alert to view the details in the Alert Details pane.
State Views This view is available for viewing the health of the Dell DRAC devices. In the OpsMgr console, click Dell > State Views > DRAC, the status of each Dell DRAC device managed by OpsMgr on the network is displayed. The health of a component is derived by reviewing the unresolved alerts associated with the component. Severity Level Indicators explains the various state components that the Dell Server Management Pack Suite uses with their corresponding severity levels.
Table 18. Dell Unit Monitors for DRAC Monitoring Feature (continued) Object Unit Monitor Controller Global Storage Status Event and Periodic Rules The following section lists the rules specific to the Dell DRAC monitoring feature. Dell Systems Event Processing Rules The Dell Server Management Pack Suite processes rules from DRAC traps. DRAC Devices All informational, warning, and critical SNMP traps for the DRAC devices have a corresponding SNMP trap rule.
Dell Remote Access Controller (DRAC) Tasks Launch Dell Remote Access Console About this task You can use this task to launch the Dell Remote Access Console, if the DRAC is installed on the Dell system. To launch Dell Remote Access console: Steps 1. In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alerts Views. 2. Select the desired DRAC/iDRAC device in any of the Diagram Views or State Views or an alert in the Alerts Views. 3.
Launch Remote Desktop About this task NOTE: The remote desktop feature is available only on systems with iDRAC7, and iDRAC8. NOTE: Launching remote desktop is possible only if remote desktop is enabled manually in the managed node. To launch remote desktop: Steps 1. In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alerts Views. 2. Select the desired Dell DRAC/ iDRAC device in any of the Diagram Views or State Views or an alert in the Alerts Views. 3.
6 Chassis Monitoring Feature Chassis monitoring feature supports discovery and monitoring of Chassis Management Controller (CMC) on Dell PowerEdge FX2/ FX2s chassis, Dell PowerEdge VRTX chassis, and Dell PowerEdge M1000e chassis using SNMP and WS-Man. Chassis monitoring feature also supports Detailed monitoring of individual chassis components in OpsMgr 2012.
section of the Dell Server Management Pack Suite Version 6.1.1 for Microsoft System Center Operations Manager Installation Guide at dell.com/OMConnectionsEnterpriseSystemsManagement. 5. On the Add a Device console screen in OpsMgr 2012, type the IP address that you want to scan, select the appropriate Run As account from the SNMP V1 or V2 Run As account drop-down box. 6. Enable the Chassis monitoring feature using the Feature Management Dashboard.
Table 22. Monitored hardware components — Scalable and Detailed feature (continued) Hardware Components Scalable Detailed Power Supply No Yes Storage No Yes Storage Controller No Yes Storage Controller Virtual Disk Group No Yes Storage Controller Virtual Disk No Yes Storage Controller Physical Disk Group No Yes Storage Controller Physical Disk No Yes Storage Enclosure No Yes Alerts Views This view is available for managing hardware and storage events from Dell CMC devices.
Steps 1. Launch the OpsMgr console and click Monitoring > Dell > Diagram Views. 2. Navigate to the Diagram Views folder for the following views: ● Complete Diagram View. ● Chassis Management Controllers Group. ● Dell Chassis Diagram Views. ○ Dell FX2 Chassis Diagram View. ○ Dell M1000e Chassis Diagram View. ○ Dell VRTX Chassis Diagram View. 3. Select any of the Diagram Views. On the right pane the hierarchical and graphical representation of the selected Dell device is displayed. 4.
Dell Chassis Diagram Views The Dell Chassis diagram view offers a graphical representation of Dell PowerEdge FX2, Dell PowerEdge M1000e chassis, and Dell PowerEdge VRTX chassis devices. Select a component in the diagram to view its details in the Detail View pane. State Views This view is available for viewing the health of the Dell CMC devices. In the OpsMgr console, click Dell > State Views, the status of each Dell device managed by OpsMgr on the network is displayed.
Table 23.
Tasks Tasks are available in the Tasks pane of the OpsMgr console. When you select a device or a component, the relevant tasks appear in the Tasks pane. Task Summary Performing Dell Task Using the Dell Chassis Following table provides a summary of the Dell task that you can perform using the Dell chassis: Table 24. Dell Task Using The Dell Chassis Task Description Launch Dell CMC Console Launches the CMC console.
7 Chassis Modular Server Correlation Feature Chassis Modular Server Correlation feature supports: ● Correlation of Dell Modular Servers with Chassis slots. NOTE: CMC slot discovery is disabled by default. Hence, enable CMC slot discovery for the correlation feature to work. ● Correlation of Chassis Shared Storage components with Dell servers. NOTE: Imports Chassis detailed monitoring for the correlation of chassis shared components with Dell servers.
8 Feature Management Dashboard The Feature Management Dashboard provides facilities for the configuration of Dell Server Management Pack Suite monitoring features to monitor the various Dell systems — Dell servers, Dell Precision Racks, Dell Remote Access Controllers (DRAC), Dell PowerEdge FX2/ FX2s, Dell PowerEdge VRTX, Dell PowerEdge M1000e, and integrated DRAC (iDRAC). The Feature Management Dashboard provides the following monitoring features.
Table 27. Feature Management Tasks (continued) Tasks Description Import Agent-free Detailed Feature Imports the Detailed feature of Agent-free monitoring feature. Set to Agent-free Scalable Feature If the Detailed feature is running on the system, the Feature Management Dashboard switches from the Detailed feature to the Scalable feature. On upgrading from the previous version, run this task to use the latest version for this monitoring feature.
Table 27. Feature Management Tasks (continued) Tasks Description Set Informational Alerts On Informational alerts are turned on when the Agent-based Scalable Monitoring is in use. Set Informational Alerts Off Informational alerts are turned off when the Agent-based Scalable Monitoring is in use. Refresh Node Count Updates the node count. Refresh Dashboard Updates the Feature Management Dashboard. Remove Agent-based Monitoring Feature Removes the Agent-based monitoring feature.
9 Licensing for Dell Server Management Pack Suite License Information Agent-free monitoring feature in Dell Server Management Pack Suite for OpsMgr is licensed. Information on the process for obtaining software licenses is as follows. Licenses Licenses are available as tiered bundles of 1, 50, 200, and Unlimited node(s). One node license is available for evaluation purposes at no additional charge. You are required to purchase at least one license per OpsMgr Management group.
10 Related documentation and resources This chapter gives the details of documents and references to help you work with Dell Server Management Pack Suite.
● ● ● ● 5. To Client System Management Enterprise System Management Remote Enterprise System Management Serviceability Tools view the document, click the required product version. NOTE: You can also directly access the documents using the following links: ● For Enterprise System Management documents — dell.com/openmanagemanuals ● For Remote Enterprise System Management documents — dell.com/esmmanuals ● For Serviceability Tools documents — dell.
11 Appendix A — Issues And Resolutions Topics: • • Issues and resolutions Known Limitations Issues and resolutions The following table lists the known issues, resolutions, and where the issues are applicable. Table 28. Issues and resolutions Issue Resolution Applicable To In the Diagram View for Dell network To resolve this issue, you can view the devices, the basic attributes are not detailed set of attributes by clicking the displayed for the Dell DRAC and objects in the State View. chassis objects.
Table 28. Issues and resolutions (continued) Issue Resolution Applicable To objects. For more information, see technet.microsoft.com/en-us/ library/hh456439.aspx. Select a management server from the remaining management servers, and override the FMPHostFQDN of Feature Management Host Discovery. Dell OM: Server and its component health computation failed alert is displayed under Monitoring > Alerts Views > Server Alerts on the console.
12 Appendix B Topics: • • • • Creating A Simple Authentication Run As Account Associating Run As Account for Monitoring a Dell Server Using the Agent-free Monitoring Feature Severity Level Indicators Associate Run As-Account task — Agent-free Monitoring Feature Creating A Simple Authentication Run As Account Steps 1. Log on to OpsMgr 2012 as an administrator for the OpsMgr Management Group. 2. On the OpsMgr console, click Administration. 3. Right-click Accounts, and then click Create Run As Account.
The Specify the Run As profile's general properties screen is displayed. 5. Click Next. The Run As accounts screen is displayed. 6. Click Add. The Add a Run As account screen is displayed. 7. Select the run as account used to discover the Dell server from the Run As account drop-down list. NOTE: If you are using multiple Run As accounts to discover devices, associate each device with its associated Run As account. 8.
13 Appendix C - Enabling External Program Tasks For tasks provided by the Dell Server Management Pack Suite that launch external programs have to be installed in the default location. Create new tasks to launch the application if the program is not installed in the default location.
○ ○ ○ ○ power cycle (for Power Cycle task) power reset (for Power Reset task) identify on (for LED Identification On task) identify off (for LED Identification Off task) Example: -I lanplus -H $Target/Property[Type="Dell.WindowsServer.Server"]/RemoteAccessIP$ -U root -P -k power status 8. For LED on or off tasks, enter the command-line parameters in the following format: ● Enter -ip and choose the Remote Access IP with IPMI capability from drop-down menu.
