Setup Guide
9
Troubleshooting
The following chapter provides information for troubleshooting installation related errors.
Feature Management Dashboard Does Not Populate
In a distributed setup, the management server where the Dell Server Management Pack suite is installed
first is selected to host all feature management activities such as discoveries, alerts and tasks. The
management server on which the Dell Server Management Pack suite is installed first populates the
Feature Management Dashboard. However, if you have manually imported the Feature Monitoring
management pack without running the installer on the management server, the Feature Management
Pack host is not selected and hence, the Feature Management Dashboard will not be populated.
To populate the Feature Management Dashboard:
1. In the OpsMgr console, click Authoring.
2. In Authoring, expand Management Pack Objects.
3. Click Object Discoveries.
4. In the Look for: field, search Dell Feature Management Host Discovery.
5. Right-click Dell Feature Management Host Discovery and select Overrides → Override the Object
Discovery → For all objects of class: Dell Feature Management Host Discovery.
6. Select FmpHostFqdn and set the override value to FQDN of the management server where the
feature management activities have to run.
Feature Management Dashboard Task Fails
Performing upgrade task in Feature Management Dashboard can result in data loss; for example, if there
are any dependencies or associations on the monitoring feature being modified, the upgrade task will fail
with the appropriate message.
CAUTION: Overriding task parameters will results in management pack or operational data loss.
1. Launch OpsMgr console and click Monitoring.
2. In the Monitoring pane, browse to Dell → Feature Management Dashboard.
The Feature Management Dashboard pane displays the list of management packs present in OpsMgr
and the management pack version to which you can upgrade.
3. Select the monitoring feature.
4. Under Tasks, expand Dell Monitoring Feature Tasks.
5. Click the upgrade monitoring task.
For example, to upgrade Chassis Monitoring feature, click Upgrade Chassis Monitoring Feature
under Dell Monitoring Feature Tasks.
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