Dell Server Management Pack Suite Version 6.
Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2014 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws.
Contents 1 Overview................................................................................................................. 5 Terms Used in This Document............................................................................................................. 5 Prerequisites.......................................................................................................................................... 6 Monitoring Features Supported by Dell Server Management Pack Suite..................
Feature Management Tasks................................................................................................................20 5 Agent-free Monitoring Feature........................................................................22 Management Packs............................................................................................................................. 22 Management Server (MS) Requirements......................................................................................
Overview 1 This guide provides information to install, configure and use the Dell Server Management Pack Suite version 6.0 with Microsoft System Center 2012 R2 Operations Manager, Microsoft System Center 2012 SP1 Operations Manager, Microsoft System Center 2012 Operations Manager, and Microsoft System Center Operations Manager 2007 R2. The integration of the Dell Server Management Pack Suite version 6.
NOTE: The term Servers in this document is used to refer to Servers and Rack Workstations, unless otherwise specified. NOTE: The term Agent-based monitoring in this document is used to refer to Servers and Rack Workstation Agent-based Monitoring, unless otherwise specified. NOTE: The term Agent-free monitoring in this document is used to refer to Servers and Rack Workstations Agent-free Monitoring, unless otherwise specified. Prerequisites To install the Dell Server Management Pack Suite version 6.
Supported OpsMgr Versions for Monitoring Features Table 2. Supported OpsMgr Versions for Monitoring Features Monitoring Features OpsMgr 2012 R2/ 2012 SP1/ 2012 2007 R2 Servers and Rack Workstations Agent-based Monitoring Servers and Rack Workstations Agent-free Monitoring DRAC Chassis Scalable Detailed Chassis Modular Server Correlation Chassis Modular Server Correlation Chassis Shared Storage Component Correlation with Dell Modular Servers Table 3.
Installing, Uninstalling, And Upgrading Dell Server Management Pack Suite 2 Installing the Dell Server Management Pack Suite Using the Installer 1. Download the Dell_Server_Management_Pack_Suite_v6.0_Axx.exe (where xx is the Dell Server Management Pack release number) from dell.com/support. 2. Run the .exe file and specify a path to extract the contents of the self-extractable zip file. 3. Launch the Dell_Server_Management_Pack_Suite_v6.0_x86_x64.exe file from the extracted location.
NOTE: The installer also extracts the management packs. To extract the management packs, run the installer on a client system with Windows operating system. A log file containing the installation information is generated after the installation of Dell Server Management Pack Suite. The log file is available at the location where Dell_Server_Management_Pack_Suite_v6.0_x86_x64.exe is extracted.
Upgrading From OpsMgr 2007 R2 To OpsMgr 2012 For details on how to upgrade from OpsMgr 2007 R2 to OpsMgr 2012, see technet.microsoft.com/enus/library/hh476934.aspx. NOTE: To make sure that the feature management workflows are functioning at an optimal level, restart the root management server after upgrading to OpsMgr 2012. Using The Modify Option In The Installer The Modify option in the Dell Server Management Pack Suite installer, allows you to modify the license credentials.
A progress screen displays the progress of the installation. Once the installation is completed, the Installation Completed Successfully screen is displayed. 7. Click Finish. NOTE: The Repair option is not available through Add/Remove Programs from the Control Panel. Uninstalling The Dell Server Management Pack Suite You can uninstall the Dell Server Management Pack Suite from the Windows Control Panel or using the Remove option in the Dell Server Management Pack Suite installer.
If the preceding domain groups are not automatically created during installation, then manually create the groups. To create domains and add users to domains, see the Windows documentation from Microsoft at technet.microsoft.com. NOTE: After creating the required domain groups, add your Management Server Action Account to the Dell Connections License Users group, and add the current user account to the Dell Connections License Administrators group.
Installing, Upgrading, And Removing Monitoring Features 3 The topics in this section describe how to install, upgrade, and remove the monitoring features using the Dell Feature Monitoring Dashboard. You can import monitoring features into OpsMgr either by importing the Monitoring Feature management packs using OpsMgr Import Management Packs wizard or using the Dell Feature Management Dashboard. You can use Feature Management Dashboard for advanced fine tuning of monitoring features.
• DRAC Monitoring Feature • Chassis Monitoring Feature • Chassis Modular Server Correlation Feature You can import, upgrade, and remove the monitoring features using the Dell Feature Management Dashboard.
4. Select the monitoring feature you want to install. 5. Under the Tasks pane, expand Dell Monitoring Feature Tasks. 6. Click a task to import/ upgrade a feature. 7. On the Run Task screen, make sure that the Use the predefined Run As Account option is selected. 8. Click Run. 9. After the task has successfully completed, click Close. 10. Repeat step 4 to step 9 for each monitoring feature you want to enable.
Upgrading Monitoring Features Using the Dell Feature Management Dashboard 1. Launch the OpsMgr console. 2. From the navigation pane, click Monitoring. 3. Click Dell → Feature Management Dashboard. 4. Select the monitoring feature you want to upgrade. 5. Under the Tasks pane, expand Dell Monitoring Feature Tasks. 6. Click on the upgrade task you want to perform. 7. On the Run Task upgrade screen, select Use the predefined Run As Account option. 8. Click Run.
Table 5. Customizing Monitoring Features Using Feature Management Dashboard (Only Scalable) Features Scalable DRAC Monitoring • • Chassis Modular Server Correlation Correlate Dell Modular servers with Chassis (view inventory and health from chassis up to components inside Dell Modular server). DRAC inventory DRAC health monitoring Removing Monitoring Features Using Dell Feature Management Dashboard To remove the monitoring features, use the Dell Feature Management Dashboard.
Agent-based Monitoring Feature 4 Agent-based monitoring feature supports the discovery, and monitoring of Dell PowerEdge monolithic and modular, Dell PowerVault storage servers and supported Dell Precision Racks running the supported Windows operating system and OpenManage Server Administrator (OMSA). For information on supported OMSA versions, see Dell Server Management Pack Suite Version 6.0 Release Notes.
Management Server (MS) Requirements Supported Operating Systems Following lists the operating systems supported by OpsMgr for the management server: • For OpsMgr 2012 R2, OpsMgr 2012 SP1 and OpsMgr 2012, see technet.microsoft.com/en-us/library/ hh205990.aspx. • For OpsMgr 2007 R2, see technet.microsoft.com/en-us/library/bb309428(en-us).aspx. Software Requirements The following table lists the software requirements in the management server for using the features of the suite. Table 7.
Table 8. Management Server Action Account Privileges Feature User Privilege Dell Agent-based monitoring DRAC discovery and the corresponding DRAC console launch Admin or Power user Clear ESM log Admin or Power user Alternatively, if the Management Server Action Account has normal user privileges, operators can, instead of selecting Use the predefined Run as Account, enter task credentials with Power User (or higher) privileges to run the Clear ESM Logs task.
Table 9. Feature Management Tasks Tasks Description Import Agent-based Detailed Feature Imports the detailed feature of Agent-based monitoring feature. Import Agent-based Scalable Feature Imports the scalable feature of Agent-based monitoring feature.
Agent-free Monitoring Feature 5 Agent-free monitoring feature supports the discovery, and monitoring of Dell PowerEdge monolithic and modular servers, Dell PowerVault storage servers, and supported Dell Precision Racks using WSMAN and SNMP. Management Packs After the Dell Server Management Pack Suite management packs are imported, the m following management packs should appear in the Administration pane of the OpsMgr console.
Management Server (MS) Requirements Table 11. Pre-Requisites for Software Software Purpose OpsMgr 2012 or later (required) The Agent-free monitoring feature is available only on management servers running OpsMgr 2012. Microsoft’s WSManagementAndSMASHDeviceDiscoveryTemplate (required) Install Microsoft’s WSManagementAndSMASHDeviceDiscoveryTemplate on the management server to perform an agentfree discovery of your systems. For more information, see go.microsoft.com/fwlink/? LinkID=244308.
NOTE: If you have already imported the Agent-free Monitoring feature, the Dell servers and Rack Workstations are discovered only in the next discovery cycle and an alert is generated in the Feature Management Dashboard prompting you to configure the Dell Connections License Manager URL. For more information, see Feature Management Alerts. 1. Install the Dell Connections License Manager. For more information, see Dell Connections License Manager Version 1.1 Installation Guide at dell.com/support/manuals.
Table 12. Feature Management Tasks Tasks Description Configure License Server Configures the Dell Connections License Manager. For more information, see Configuring Dell Connections License Manager URL. NOTE: Perform this task before importing the Agent-free Monitoring (for Server and Rack Workstations), as the Dell servers and Rack Workstation are discovered only after the Dell Connections License Server is configured.
Tasks Description Set Agent-free as Preferred Monitoring Method Enables the Agent-free monitoring feature as the preferred monitoring method for your Dell server and Rack Workstation, when the Dell servers and Rack Workstation in the setup are monitored through both, Agent-based monitoring feature, and Agent-free monitoring feature. Remove Agent-free Monitoring Feature Removes the Agent-free monitoring feature.
6 DRAC Monitoring Feature DRAC monitoring feature supports discovery, and monitoring for various generations (iDRAC6, iDRAC7, and iDRAC8 systems) using SNMP. Management Packs After the Dell Server Management Pack Suite management packs are successfully imported, the management packs listed below should appear in the Administration pane of the OpsMgr console. For more information, see Importing The Dell Server Management Packs Into OpsMgr.
Software Purpose Manager console, install Dell License Manager on the management server. For more information, see Dell License Manager User’s Guide at dell.com/ support/manuals. (Optional) Dell OpenManage Power Center To launch Power Center console, install Dell OpenManage Power Center on the management server. For more information, see Dell OpenManage Power Center Installation Guide at dell.com/support/manuals.
Chassis Monitoring Feature 7 Chassis monitoring feature supports discovery, and monitoring of Chassis Management Controller (CMC) on Dell PowerEdge FX2, Dell PowerEdge VRTX chassis, and Dell PowerEdge M1000e chassis using SNMP. Management Packs After the Dell Server Management Pack Suite management packs are successfully imported, the following management packs should appear in the Administration pane of the OpsMgr console. For more information, see Importing The Dell Server Management Packs Into OpsMgr.
Management Server (MS) Requirements Software Requirements Table 17.
• To enable slot summary discovery for CMC, override the enable property to True in Dell CMC Slot Discovery. It is disabled by default. NOTE: After the slot discovery, if you remove the link between Run As Account with Run As Profile, or disable the slot-discovery workflow, the discovered slots remain with old data. Feature Management Tasks The following table lists the Chassis monitoring tasks available on the Feature Management Dashboard.
Chassis Modular Server Correlation Feature 8 Chassis Modular Server Correlation feature supports: • Correlation of Dell Modular Servers with Chassis slots. NOTE: Enable CMC slot discovery for the correlation feature to work. • Correlation of Chassis Shared Storage components with Dell servers. NOTE: Enable Chassis detailed monitoring for the correlation of chassis shared components with Dell servers.
Management Server (MS) Requirements Chassis Modular Server Correlation Monitoring Requirements Chassis Blade Correlation In Distributed OpsMgr Environment In a distributed OpsMgr 2007 R2 environment, enable server proxy on the management server where you discover and monitor the CMC. To enable the proxy agent: 1. In the OpsMgr console, click Administration. 2. In the Administration pane, expand Administration → Device Management → Management Servers. 3.
Troubleshooting 9 The following chapter provides information for troubleshooting installation related errors. Feature Management Dashboard Does Not Populate In a distributed setup, the management server where the Dell Server Management Pack suite is installed first is selected to host all feature management activities such as discoveries, alerts and tasks. The management server on which the Dell Server Management Pack suite is installed first populates the Feature Management Dashboard.
6. On the Run Task — Upgrade Monitoring Feature screen, click Override. The Override Task Parameters screen is displayed. 7. From the drop-down menu in the New Value column, change the value of AutoResolve Warnings/ Errors to True. 8. Click Override. 9. Click Run to run the task. Feature Management Alerts The following alerts are generated in the Feature Management Alerts on the dashboard. Table 21.
Alert Text Alert State Cause Resolution License usage for a monitoring feature has exceeded the monitoring capacity. Warning License usage for a monitoring feature is approaching the total monitoring capacity. Purchase additional licenses and import them into the Dell Connections License Server. Critical Unable to process licenses for a monitoring feature. Make sure that the Dell Connections License Server is configured correctly.
6. Select FmpHostFqdn and set the override value to FQDN of the management server where the feature management activities have to run. Manually Configuring The User Credentials For Dell Device Helper Utility The Dell Device Helper Utility requires user credentials to obtain licenses from the Dell Connections License Manager. If the installer fails to configure the user credentials for the Dell Device Helper Utility, then manually configure the user credentials.
Appendix 10 Installing the WS-Management and SMASH Device Template To install the WS-Management and SMASH Device template: 1. Download the SMASH Library MPB file — WSManagementAndSMASHDeviceDiscoveryTemplate.msi from go.microsoft.com/fwlink/? LinkID=244308 to a temporary location. 2. Run the .msi to copy SMASH Library MPB file to the user/default location. 3. Launch the OpsMgr 2012 console. 4. From the navigation pane, click Administration. 5.
11 Accessing Documents From Dell Support Site To access the documents from Dell Support site: 1. Go to dell.com/support/manuals. 2. In the Tell us about your Dell system section, under No, select Choose from a list of all Dell products and click Continue. 3. In the Select your product type section, click Software and Security. 4. In the Choose your Dell Software section, click the required link from the following: 5.
