Users Guide

10
Appendix A — Issues And Resolutions
Issues And Resolutions
The following table lists the known issues, resolutions, and where the issues are applicable.
Table 31. Issues And Resolutions
Issue Resolution Applicable To
In the Diagram View for Dell
network devices, the basic
attributes are not displayed for
the Dell DRAC and chassis
objects.
To resolve this issue, you can view
the detailed set of attributes by
clicking the objects in the State
View.
Dell Chassis Monitoring Feature
Licensing configuration alerts
are not automatically resolved.
To resolve this issue, on the
OpsMgr console right-click the
licensing configuration alert and
click Close.
Dell Server Management Pack
Suite
Server Modules and Chassis
Slot Summary Information are
not visible under CMC or
DRAC/MC.
• Make sure that OpenManage
Server Administrator (OMSA) or
DRAC tools are installed on the
management server managing
the CMC or DRAC/MC.
• Make sure that you have
configured the
RunAsAccounts for CMC or
DRAC/MC devices and
associated them with "Dell
CMC Login Account" or "Dell
DRAC/MC Login Account".
• Make sure that Dell CMC Slot
Discovery and Dell DRAC/MC
Slot Discovery rules are
enabled from the Authoring
Pane of the OpsMgr console.
Dell Chassis Monitoring Feature
Errors while running the
Repair option on Dell Server
Management Pack version
5.2.0 from the Add/Remove
Programs or Uninstall or
change a program window.
Use the Repair option in the
installer. For more information,
see ”Using The Repair Option In
The Installer" section of the Dell
Server Management Pack Suite
Version 5.2.0 For Microsoft
System Center Operations
Manager Installation Guide.
Dell Server Management Pack
Suite
Dell servers that are
discovered through the Dell
To resolve this issue,
1. Click Start → Run.
Dell Server Management Pack
Suite
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