User's Manual

Issue Resolution Applicable To
Server (Out-of-band)
monitoring feature are listed
even after the Dell Server
(Out-of-band) license has
been deleted.
2. In the command prompt,
type the command
DcomCnfg to open the
DCOM Configuration
window.
3. Expand Component Services
→ Computers → My
Computer → COM+
Applications
→ Dell Device
Helper.
4. Right-click Dell Device
Helper and click Shut down.
5. Right-click Dell Device
Helper and click Start.
If there is a delayed response
while discovering a CMC/
DRAC MC devices, then the
latest information from the
device is not updated, the
Script Timeout Error is
generated or the log files in
the Temp folder are not
cleared.
Increase the Script Timeout value
on the Override Properties screen
for the CMC or DRAC/MC devices
which are experiencing a delayed
response. For more information
on Overrides, see the OpsMgr
documentation at
technet.microsoft.com.
Dell Chassis Monitoring Feature
Feature management host
server health service has gone
down.
If the selected management server
has stopped functioning, the
executed Feature Management
tasks fails. In such an instance,
where the selected management
server is corrupt or the health
service cannot be obtained,
decommission the management
server to remove stale objects. For
more information, see
technet.microsoft.com/en-us/
library/hh456439.aspx.
Select a management server from
the remaining management
servers, and override the
FMPHostFQDN of Feature
Management Host Discovery.
Dell Server Management Pack
Suite
Dell OM: Server and its
component health
computation failed alert is
displayed under Monitoring →
Alerts Views → Server Alerts
on the console.
Manually associate the Run As
Account for monitoring Dell
server. For more information, see
Associating Run As Account For
Monitoring A Dell Server Using
The Server (Out-Of-Band)
Monitoring Feature.
Dell Server (Out-Of-Band)
Monitoring Feature
76