Users Guide
Table Of Contents
- Dell Server Management Pack Suite Version 5.2.0 For Microsoft System Center Operations Manager User's Guide
- Introduction
- Overview Of Dell Server Management Pack Functionality
- Server In-Band Monitoring Feature
- Management Pack Functionality And Dependencies
- Comparison Of Scalable And Detailed Edition Features
- Discovery And Grouping
- Monitoring
- Views
- Alerts Views
- Diagram Views
- Viewing Diagram Views On The OpsMgr Console
- Complete Diagram View
- Modular And Monolithic Systems
- Monolithic Servers Diagram
- Modular Systems Diagram
- Dell Server Instance Diagram
- Storage Controller Component Hierarchy
- Network Interfaces Component Hierarchy
- Enabling Correlation
- Enabling Network Interfaces Group To Dell Server Health Roll Up
- State Views
- Performance And Power Monitoring Views
- Unit Monitors
- Rules
- Views
- Tasks
- Task Summary
- Performing Dell Tasks
- Dell Modular and Monolithic Systems Tasks
- Clear ESM Logs
- Launch Dell OpenManage Server Administrator
- Launch Remote Desktop
- Launch InBand Dell Remote Access Console
- Check Power Status
- Power Cycle
- Force Power Off
- Power Off Gracefully
- Power On
- Power Reset
- Turn LED Identification On
- Turn LED Identification Off
- Get Warranty Information
- Launch Dell OpenManage Power Center
- Launch Dell License Manager On X32 Bit Management Server
- Launch Dell License Manager On X64 Bit Management Server
- Reports
- Server Out-Of-Band Monitoring Feature
- Management Pack Functionality And Dependencies
- Comparison Of Scalable And Detailed Edition Features
- Discovery And Grouping
- Monitoring
- Dell Unit Monitors For Server (Out-of-Band) Monitoring Feature
- Rules
- Tasks
- DRAC Monitoring Feature
- Chassis Monitoring Feature
- Chassis Modular Server Correlation Feature
- Dell Feature Management Dashboard
- Related Documentation And Resources
- Appendix A — Issues And Resolutions
- Appendix B
- Appendix C - Enabling External Program Tasks
Appendix A — Issues And Resolutions
Issues And Resolutions
The following table lists the known issues, resolutions, and where the issues are applicable.
Table 31. Issues And Resolutions
Issue Resolution Applicable To
In the Diagram View for Dell network
devices, the basic attributes are not
displayed for the Dell DRAC and chassis
objects.
To resolve this issue, you can view the
detailed set of attributes by clicking the
objects in the State View.
Dell Chassis Monitoring Feature
Licensing configuration alerts are not
automatically resolved.
To resolve this issue, on the OpsMgr console
right-click the licensing configuration alert
and click Close.
Dell Server Management Pack Suite
Server Modules and Chassis Slot
Summary Information are not visible
under CMC or DRAC/MC.
• Make sure that OpenManage Server
Administrator (OMSA) or DRAC tools are
installed on the management server
managing the CMC or DRAC/MC.
• Make sure that you have configured the
RunAsAccounts for CMC or DRAC/MC
devices and associated them with "Dell
CMC Login Account" or "Dell DRAC/MC
Login Account".
• Make sure that Dell CMC Slot
Discovery and Dell DRAC/MC Slot
Discovery rules are enabled from the
Authoring Pane of the OpsMgr console.
Dell Chassis Monitoring Feature
Errors while running the Repair option
on Dell Server Management Pack
version 5.2.0 from the Add/Remove
Programs or Uninstall or change a
program window.
Use the Repair option in the installer. For
more information, see ”Using The Repair
Option In The Installer" section of the Dell
Server Management Pack Suite Version
5.2.0 For Microsoft System Center
Operations Manager Installation Guide.
Dell Server Management Pack Suite
Dell servers that are discovered through
the Dell Server (Out-of-band)
monitoring feature are listed even after
the Dell Server (Out-of-band) license
has been deleted.
To resolve this issue,
1. Click Start > Run.
2. In the command prompt, type the
command DcomCnfg to open the
DCOM Configuration window.
3. Expand Component Services >
Computers > My Computer > COM+
Applications > Dell Device Helper.
4. Right-click Dell Device Helper and click
Shut down.
5. Right-click Dell Device Helper and click
Start.
Dell Server Management Pack Suite
If there is a delayed response while
discovering a CMC/DRAC MC devices,
Increase the Script Timeout value on the
Override Properties screen for the CMC or
Dell Chassis Monitoring Feature
10
Appendix A — Issues And Resolutions 59