User's Manual

Issue Resolution Applicable To
COM+ Applications → Dell
Device Helper.
4. Right-click Dell Device Helper
and click Shut down.
5. Right-click Dell Device Helper
and click Start.
If there is a delayed response
while discovering a CMC/DRAC
MC devices, then the latest
information from the device is not
updated, the Script Timeout Error
is generated or the Log files in the
Temp folder are not cleared.
Increase the Script Timeout value on
the Override Properties screen for the
CMC or DRAC/MC devices which are
experiencing a delayed response. For
more information on Overrides, see the
OpsMgr documentation at
technet.microsoft.com.
Dell Chassis Monitoring Feature
Feature management host server
health service has gone down.
If the selected management server has
stopped functioning, the executed
Feature Management tasks fails. In
such an instance, where the selected
management server is corrupt or the
health service cannot be obtained,
decommission the management server
to remove stale objects. For more
information, see
technet.microsoft.com/en-us/library/
hh456439.aspx.
The Dell Feature Management Pack
switches to a new Feature
Management Host Server and hosts
the features in the subsequent
discovery cycle.
Dell Server Management Pack Suite
Dell OM: Server and its component
health computation failed alert is
displayed under Monitoring →
Alerts Views → Server Alerts on
the console.
Manually associate the Run As
Account for monitoring Dell server. For
more information, see Associating Run
As Account For Monitoring A Dell
Server Using The Server (Out-Of-Band)
Monitoring Feature.
Dell Server (Out-Of-Band) Monitoring
Feature
Known Limitations
Table 23. Known Limitations
Limitation Applicable to
Dell MP, Power Control, and LED tasks use only the
default credentials. When you create a new task in the
Authoring pane and view it, you can see the username
and the password you specified. The credentials are not
hidden when you view the task.
Dell Server Management Pack Suite
While using health explorer, some unit monitors in Server
Management Pack Suite (under Sensors and
OpenManage Services instances) may show green status
though the sub-instance does not exist. This is because
Dell Server Management Pack Suite
62