Setup Guide

4. Right-click Dell Device Helper and click Properties.

5. In the Dell Device Helper Properties window, click the Identity tab.

6. Select This user: option and provide the user credentials.

7. Click OK.

NOTE: Add this user to the Dell Connections License Manager groups. For more information, see Creating

Connections License Manager Domain Groups.

Domain User Credentials

Dell Connections License Manager (DCLM) uses domain membership to determine the privileges for granting a license.

Therefore, the Dell Device Helper COM+ application requires domain user credentials to obtain the licenses from DCLM.

The credentials are directly configured in the COM+ application, in the Dell Device Helper Properties → This user:

window. The password is not stored in the Dell Server Management Pack Suite or COM+ application for later use.

Dell Connections License Statistics Are Not Updated In The Feature

Management Dashboard

Workflow related to updating the Dell Connections License statistics run as part of the Management Server Action

Account (MSAA). Add the MSAA to one of the following domain groups:

• Dell Connections License Administrators

• Dell Connections License Operators

• Dell Connections License Users

It is recommended to add the MSAA to the Dell Connections License Users group.

Chassis And DRAC Overrides Are Not Transferred After Upgrading

To OpsMgr 2012

If the Chassis and DRAC overrides are not transferred after upgrading to OpsMgr 2012 from OpsMgr 2007 R2, first run the

Chassis upgrade task from the Feature Management Dashboard to transfer the Chassis overrides, then run the DRAC

upgrade task from Feature Management Dashboard to transfer the DRAC overrides.