Setup Guide

Alert Text Alert State Cause Resolution
Manager Version 1.0 User’s
Guide at dell.com\support
\manuals.
Check if the Dell
Connections License Server
is accessible.
Check the access privileges
for getting the license from
the Dell Connections
License Server.
Health Service Of The Feature Management Host Server Is Down
In a distributed setup (including distributed resource pool in OpsMgr 2012), Dell Feature Monitoring MP identifies one
management server from the list of management servers to host all feature management activities such as discoveries,
alerts, and tasks. If the selected management server has stopped functioning, the executed Feature Management tasks
will fail. If such a selected management server is corrupt or health service cannot be obtained, decommission the
management server to remove stale objects. For more information, see technet.microsoft.com/en-us/library/
hh456439.aspx.
The Dell Feature Management Pack switches to a new Feature Management Host Server and hosts the features in the
subsequent discovery cycle.
Creating Connections License Manager Domain Groups
The following groups are created in the Windows Server Active Directory during installation of Dell Server Management
Pack Suite or Dell Connections License Manager:
• Dell Connections License Administrators
• Dell Connections License Operators
• Dell Connections License Users
If the preceding domain groups are not automatically created during installation, then manually create the groups. To
create domains and add users to domains, see the Windows documentation from Microsoft at technet.microsoft.com.
NOTE: After creating the required domain groups add your Management Server Machine Account as part of the
Dell Connections License Users group and add the current user account to the Dell Connections License
Administrators group.
Manually Configuring The User Credentials For Dell Device Helper
Utility
The Dell Device Helper Utility requires user credentials to obtain licenses from the Dell Connections License Manager. If
the installer fails to configure the user credentials for the Dell Device Helper Utility, then manually configure the user
credentials.
To configure the user credentials for dell device helper utility:
1. Click Start → Run.
2. Type DcomCnfg to open the DCOM Configuration window.
3. Expand Component Services → Computers → My Computer → COM+ Applications → Dell Device Helper.
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