Setup Guide

Alert Text Alert State Cause Resolution
the Dell Connections License
Server.
Feature Management Host Server's Health Service Goes Down
In a distributed setup (including distributed resource pool in OpsMgr 2012), Dell Feature Monitoring MP identifies one
management server amongst the list of management servers to host all feature management activities such as
discoveries, alerts, and tasks. If the selected management server has stopped functioning the executed Feature
Management tasks will fail. If such a selected management server is corrupt/health service cannot be brought up, plan
decommissioning the management server to remove stale objects . For more information, see technet.microsoft.com/en-
us/library/hh456439.aspx.
The Dell Feature Management Pack will switch to a new Feature Management Host Server and host the features there
in the subsequent discovery cycle.
Creating Connections License Manager Domain Groups
The following groups are created in the Windows Server Active Directory during installation of Dell Server Management
Pack Suite or Dell Connections License Manager:
• Dell Connections License Administrators
• Dell Connections License Operators
• Dell Connections License Users
If the preceding domain groups are not automatically created during installation, then manually create the groups. To
create domains and add users to domains, see the Windows documentation from Microsoft at technet.microsoft.com.
NOTE: After creating the required domain groups add your Management Server Machine Account as part of the
Dell Connections License Users group and add the current user account to the Dell Connections License
Administrators group.
Domain User Credentials
Dell Connections License Manager (DCLM) uses domain membership to determine the privileges for granting a license.
Therefore, the Dell Device Helper COM+ application requires domain user credentials to obtain the licenses from DCLM.
The credentials are directly configured in the COM+ application, in the Dell Device Helper Properties → This user:
window. The password is not stored in the Dell Server Management Pack Suite or COM+ application for later use.
Feature Management Dashboard Is Not Getting Populated
Feature Management Dashboard has a prerequisite that the Dell Server Management Pack Suite should be installed on
all the management servers. If you have manually imported the Feature Monitoring MP without running the installer on
the Management servers the Feature Management Dashboard will not be populated. To populate the Feature
Management Dashboard, run the installer on all the Management servers. For more information, see Installing the Dell
Server Management Pack Suite Using the Installer.
Feature Management Dashboard Is Taking Time To Populate
The Feature Management Dashboard runs on all the management servers in a distributed environment to discover a
Feature Management Host Server. Depending on the timing of discovery on each of the management servers, the
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