User's Manual

Troubleshooting

NOTE: Before you run the sample commands provided in the troubleshooting section, see the DTK documentation

and if required recreate the commands based on machine configuration.

Task Sequences Fail or Act Incorrectly After an Upgrade on

Configuration Manager 2007 SP2

In order for the task sequences to function correctly on systems running Configuration Manager 2007 SP2:

1. Launch the task sequence editor. For more information see, Editing a Task Sequence.

2. Remove the Set RebootStep Variable step in the task sequence.

3. Remove all the Reboot to PXE/USB steps in the task sequence.

4. Remove Reset RebootStep Variable step in the task sequence.

5. Remove the Step 2 group.

6. Remove the RebootStep variable condition present in Step 1, Step 3, and Deploy Operating System groups.

Operating System Deployment Fails in Microsoft Windows Server

2003

When the operating system deployment fails in Microsoft Windows Server 2003:

1. Make sure that you select the appropriate mass storage controller driver in the Apply Driver Package step of the

task sequence.

2. Uninstall and reinstall the Dell Server Deployment Pack Version 2.0, and then use the PowerEdge Deployment

ToolKit Configuration Wizard to re-import the same version, or import an older version of Deployment ToolKit into

Configuration Manager.

3. After uninstalling the Dell Server Deployment Pack, delete the shortcuts from the Start menu, if available.

If you are upgrading the Dell Server Deployment Pack, delete the shortcuts of the previous version from the Start

menu, if available.

NOTE: While importing a computer, make sure that the computer name you enter starts with a letter. Else, the

deployment will fail.