Owner's Manual

• The Dell Remote Access Controller/Modular Chassis User's Guide provides information about installation,
configuration, and maintenance of the Dell Remote Access Controller/Modular Chassis (DRAC/MC).
• The Command Line Reference Guide for iDRAC6 and CMC provides comprehensive information about using the
RACADM command line utility.
• The Dell OpenManage Deployment ToolKit User's Guide provides general, best practices procedures that focus on
the basic tasks for a successful deployment using Windows Preinstallation Environment (Windows PE) or embedded
Linux.
• The Dell OpenManage Deployment ToolKit Command Line Interface Reference Guide provides information on the
command line utilities to configure system features.
• The Server Update Utility User's Guide provides information on how to identify and apply updates to your system.
• The Dell Repository Manager User’s Guide provides information on how to create customized bundles and
repositories for servers running on Microsoft Windows operating systems.
• The Glossary for information on terms used in this document.
Troubleshooting
This section contains troubleshooting information for the DSDP.
Uninstalling DSDP Using the Control Panel
When uninstalling DSDP using the Control Panel, if uninstallation fails with the following error message:
“Error 1316. A network error occurred while attempting to read from the file C:
\Windows\Installer\Dell Server Deployment Pack v2.1 for Configuration
Manager.msi”
Then to uninstall DSDP, double-click the DSDP setup executable or use the command line method.
Contacting Dell
NOTE: If you do not have an active Internet connection, you can find contact information on your purchase
invoice, packing slip, bill, or Dell product catalog.
Dell provides several online and telephone-based support and service options. Availability varies by country and
product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer
service issues:
1. Visit dell.com/support
2. Select your support category.
3. Verify your country or region in the Choose a Country/Region drop-down menu at the top of page.
4. Select the appropriate service or support link based on your need.
Accessing Documents From Dell Support Site
You can access the required documents in one of the following ways:
• From the following links:
– For all Systems Management documents — dell.com/softwaresecuritymanuals
– For Enterprise Systems Management documents — dell.com/openmanagemanuals
– For Remote Enterprise Systems Management documents — dell.com/esmmanuals
– For Serviceability Tools documents — dell.com/serviceabilitytools
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