Owners Manual

5. While importing a computer, make sure that the computer name you enter starts with a letter. Else, the deployment

will fail.

DTK Configuration wizard completes with errors

When the DTK configuration wizard completes with errors, while upgrading the DTK package on systems running

Configuration Manager 2007:

1. Check if the log file contains text similar to Utilities::ExtractDTK: Exception occurred during

extraction.

2. When the text mentioned above exists, it is due to a driver catalog file that is in use by the WMI process.

3. Restart the WMI process.

CAUTION: The WMI process is a common service used by other applications.

4. Retry the DTK package import operation to import it successfully.