Owners Manual
5
Troubleshooting
Task sequences fail or act incorrectly after an upgrade on
Configuration Manager 2007 SP1
In order for the task sequences to function correctly on systems running Configuration Manager 2007 SP1:
1. Launch the task sequence editor. For more information see, Editing a Task Sequence.
2. Edit each task sequence action. For example, for each Dell custom action sequence present add a “.” to the
Description and then remove it. This enables the Apply button.
3. While upgrade if you selected Remove WinPE DTK option, then for the Diskpart clean step to correct the error click
Browse under Package and select Dell PowerEdge Custom Reboot Script 2.0.
4. Press Apply, which will refresh the properties of the custom action sequence and save any new data or formatting
required to function with the new version.
Task sequences fail or act incorrectly after an upgrade on
Configuration Manager 2007 SP2
In order for the task sequences to function correctly on systems running Configuration Manager 2007 SP2:
1. Launch the task sequence editor. For more information see, Editing a Task Sequence.
2. Remove the Set RebootStep Variable step in the task sequence.
3. Remove all the Reboot to PXE/USB steps in the task sequence.
4. Remove Reset RebootStep Variable step in the task sequence.
5. Remove the Step 2 group.
6. Remove the RebootStep variable condition present in Step 1, Step 3, and Deploy Operating System groups.
Operating System Deployment Fails in Microsoft Windows Server
2003
When the operating system deployment fails in Microsoft Windows Server 2003:
1. Make sure that you select the appropriate mass storage controller driver in the Apply Driver Package step of the
task sequence.
2. Uninstall and reinstall the Dell Server Deployment Pack Version 2.0, and then use the Deployment ToolKit
Configuration Wizard to re-import the same version, or import an older version of Deployment ToolKit into
Configuration Manager.
3. After upgrading the Dell Server Deployment Pack, delete the shortcuts of the previous version from the Start menu,
if you see them.
4. After uninstalling the Dell Server Deployment Pack delete the shortcuts from the Start menu, if you see them.
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