Owner's Manual

49 Troubleshooting
Operating System Deployment Fails in Microsoft Windows Server 2003
When the operating system deployment fails in Microsoft Windows Server
2003:
1 Make sure that you select the appropriate mass storage controller driver in
the
Apply Driver Package step of the task sequence.
2 Uninstall and reinstall the Dell Server Deployment Pack Version 2.0, and
then use the
Deployment ToolKit Configuration Wizard to re-import the
same version, or import an older version of Deployment ToolKit into
Configuration Manager.
3 After upgrading the Dell Server Deployment Pack, delete the shortcuts of
the previous version from the
Start menu, if you see them.
4 After uninstalling the Dell Server Deployment Pack delete the shortcuts
from the
Start menu, if you see them.
5 While importing a computer, make sure that the computer name you
enter starts with a letter. Else, the deployment will fail.
DTK Configuration wizard completes with errors
When the DTK configuration wizard completes with errors, while upgrading
the DTK package on systems running Configuration Manager 2007:
1
Check if the log file contains text similar to
Utilities::ExtractDTK: Exception occurred during
extraction
.
2 When the text mentioned above exists, it is due to a driver catalog file that
is in use by the WMI process.
3 Restart the WMI process.
CAUTION: The WMI process is a common service used by other applications.
4 Retry the DTK package import operation to import it successfully.
book.book Page 49 Friday, April 13, 2012 9:34 PM