User`s guide
Table Of Contents
- Remote Console Switch Software User’s Guide
- Product Overview
- Installation
- Basic Operation
- Launching the Remote Console Switch Software
- Navigating the Remote Console Switch Software
- Remote Console Switch Quick Setup Checklist
- Adding a Remote Console Switch or Avocent Remote Console Switch
- Accessing Your Remote Console Switch
- Accessing and Managing Your Servers
- Interacting With the Server Being Viewed
- Adjusting the Viewer
- Adjusting the Viewer Window
- Adjusting the Viewer Resolution
- Adjusting the Video Quality
- Minimizing Remote Video Session Discoloration
- Improving Screen Background Color Display
- Setting Mouse Scaling
- Minimizing Mouse Trailing
- Improving Mouse Performance
- Reducing Mouse Cursor Flickering
- Viewing Multiple Servers Using the Scan Mode
- Scanning Your Servers
- Thumbnail View Status Indicators
- Navigating the Thumbnail Viewer
- Using Macros to Send Keystrokes to the Server
- Creating New Macros
- Grouping Macros
- Session Options General Tab
- Screen Capturing
- Preemption
- Preemption of Remote User by a Remote Administrator
- Preemption of a Local User/Remote Administrator by a Remote Administrator
- Connection Sharing
- Changing Server Properties
- Accessing a Server via a Browser Window
- Organizing Your System
- Deleting and Renaming
- Customizing the Explorer Window
- Managing Your Local Databases
- Managing Your Remote Console Switch
- The Management Panel
- Viewing and Configuring Remote Console Switch Parameters
- Changing Global Network and Session Parameters
- Setting Up User Accounts
- Locking and Unlocking User Accounts
- Viewing the SIPs and Avocent AVRIQs
- Enabling and Configuring SNMP
- Enabling Individual SNMP traps
- Viewing and Resynchronizing Server Connections
- Resynchronizing the Server Listing
- Modifying a Server Name
- Viewing and Configuring Tiered Switch Connections
- Adding and Modifying Tiered Switch Connections
- Viewing Remote Console Switch Version Information
- Upgrading Firmware
- Controlling User Status
- Rebooting Your System
- Managing Remote Console Switch Configuration Files
- Managing User Databases
- Changing Remote Console Switch Properties
- Changing DirectDraw Support (Windows Operating Systems Only)

8 Product Overview
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Extensive Remote Console Switch Management
The Remote Console Switch Software allows you to add and manage multiple switches in one
system. Once a new switch is installed, you can configure switch parameters, control and
preempt user video sessions, and execute numerous control functions, such as rebooting and
upgrading your switch. From the intuitive Management Panel (MP), you can enable Simple
Network Management Protocol (SNMP) traps, configure servers and tiered switches, as well as
manage user databases.
The Remote Console Switch Software is designed to be compatible with the Dell
OpenManage™ IT Assistant Event Viewer, allowing system administrators to consolidate system
event reports.
Interoperability with Avocent Products
The Remote Console Switch Software can also be used to manage Avocent
®
A1000R and
A2000R Remote Console Switches allowing increased flexibility in the management of syste
ms.
In addition, the Remote Console Switch Software includes support for Avocent IQ Modules
(AVRIQ’s), expanding the range of server types that can be managed. The addition of support
for Avocent AVRIQ’s means that the following connections are now supported:
• PS/2 (Dell Server Interface Pod (SIP) and Avocent AVRIQ)
• USB (Dell SIP and Avocent AVRIQ)
•Serial (Avocent AVRIQ)
• Sun (Avocent AVRIQ)
NOTE: Dell SIPs are not supported on Avocent A1000R and A2000R Remote Console Switches.