User`s guide
Table Of Contents
- Remote Console Switch Software User’s Guide
- Product Overview
- Installation
- Basic Operation
- Launching the Remote Console Switch Software
- Navigating the Remote Console Switch Software
- Remote Console Switch Quick Setup Checklist
- Adding a Remote Console Switch or Avocent Remote Console Switch
- Accessing Your Remote Console Switch
- Accessing and Managing Your Servers
- Interacting With the Server Being Viewed
- Adjusting the Viewer
- Adjusting the Viewer Window
- Adjusting the Viewer Resolution
- Adjusting the Video Quality
- Minimizing Remote Video Session Discoloration
- Improving Screen Background Color Display
- Setting Mouse Scaling
- Minimizing Mouse Trailing
- Improving Mouse Performance
- Reducing Mouse Cursor Flickering
- Viewing Multiple Servers Using the Scan Mode
- Scanning Your Servers
- Thumbnail View Status Indicators
- Navigating the Thumbnail Viewer
- Using Macros to Send Keystrokes to the Server
- Creating New Macros
- Grouping Macros
- Session Options General Tab
- Screen Capturing
- Preemption
- Preemption of Remote User by a Remote Administrator
- Preemption of a Local User/Remote Administrator by a Remote Administrator
- Connection Sharing
- Changing Server Properties
- Accessing a Server via a Browser Window
- Organizing Your System
- Deleting and Renaming
- Customizing the Explorer Window
- Managing Your Local Databases
- Managing Your Remote Console Switch
- The Management Panel
- Viewing and Configuring Remote Console Switch Parameters
- Changing Global Network and Session Parameters
- Setting Up User Accounts
- Locking and Unlocking User Accounts
- Viewing the SIPs and Avocent AVRIQs
- Enabling and Configuring SNMP
- Enabling Individual SNMP traps
- Viewing and Resynchronizing Server Connections
- Resynchronizing the Server Listing
- Modifying a Server Name
- Viewing and Configuring Tiered Switch Connections
- Adding and Modifying Tiered Switch Connections
- Viewing Remote Console Switch Version Information
- Upgrading Firmware
- Controlling User Status
- Rebooting Your System
- Managing Remote Console Switch Configuration Files
- Managing User Databases
- Changing Remote Console Switch Properties
- Changing DirectDraw Support (Windows Operating Systems Only)

Managing Your Remote Console Switch 63
Locking and Unlocking User Accounts
If a user enters an invalid password five consecutive times, the Security Lock-Out feature will
temporarily disable that account. If a user attempts to log in again, the software client
application displays an appropriate error message.
NOTE: All accounts (user, administrator, and remote console switch administrator) are subject to this
lock-out policy.
A remote console switch administrator can specify the number of hours (1 to 99) that accounts
will remain locked. When Enable Lock-outs is unchecked, the security lock-out feature will be
disabled and no users will be locked out.
If an account becomes locked, it will remain locked until the duration time has elapsed, the
remote console switch is power-cycled or an administrator unlocks the account via the MP. An
Administrator may unlock only user accounts, whereas a Remote Console Switch Administrator
may unlock any type of account.
To unlock an account:
1 Select the Users category in the MP.
2 Select the user to unlock.
3 Click the Unlock button. The lock icon next to the username will disappear.
4 Click OK or Apply. This allows the user to log in again.
-or-
Click Cancel to exit without saving.
To specify the length of time a user account remains locked:
1 Click the Users category in the MP.
2 Click to enable the Enable Lock-outs check box.
3 Type the number of hours that a user will be locked out (1 to 99).
To disable the Security Lockout feature:
1 Select the Users category in the MP.
2 Click the Enable Lock-outs check box. The Duration field is disabled.
NOTE: Disabling Security Lock-out will have no affect on users that are already locked out.
Viewing the SIPs and Avocent AVRIQs
The Server Interface Pods (SIPs) category lets you view the SIPs and Avocent AVRIQs in your
system, their port and Electronic ID number (EID) as well as the computer type and keyboard
layout.
You can also view the SIP status. A green circle indicates that the SIP is online. A yellow circle
indicates the SIP is being upgraded and a red X indicates that the SIP is offline. To clear offline
SIPs click Clear Offline and click OK when prompted.