User`s guide
Table Of Contents
- Remote Console Switch Software User’s Guide
- Product Overview
- Installation
- Basic Operation
- Launching the Remote Console Switch Software
- Navigating the Remote Console Switch Software
- Remote Console Switch Quick Setup Checklist
- Adding a Remote Console Switch or Avocent Remote Console Switch
- Accessing Your Remote Console Switch
- Accessing and Managing Your Servers
- Interacting With the Server Being Viewed
- Adjusting the Viewer
- Adjusting the Viewer Window
- Adjusting the Viewer Resolution
- Adjusting the Video Quality
- Minimizing Remote Video Session Discoloration
- Improving Screen Background Color Display
- Setting Mouse Scaling
- Minimizing Mouse Trailing
- Improving Mouse Performance
- Reducing Mouse Cursor Flickering
- Viewing Multiple Servers Using the Scan Mode
- Scanning Your Servers
- Thumbnail View Status Indicators
- Navigating the Thumbnail Viewer
- Using Macros to Send Keystrokes to the Server
- Creating New Macros
- Grouping Macros
- Session Options General Tab
- Screen Capturing
- Preemption
- Preemption of Remote User by a Remote Administrator
- Preemption of a Local User/Remote Administrator by a Remote Administrator
- Connection Sharing
- Changing Server Properties
- Accessing a Server via a Browser Window
- Organizing Your System
- Deleting and Renaming
- Customizing the Explorer Window
- Managing Your Local Databases
- Managing Your Remote Console Switch
- The Management Panel
- Viewing and Configuring Remote Console Switch Parameters
- Changing Global Network and Session Parameters
- Setting Up User Accounts
- Locking and Unlocking User Accounts
- Viewing the SIPs and Avocent AVRIQs
- Enabling and Configuring SNMP
- Enabling Individual SNMP traps
- Viewing and Resynchronizing Server Connections
- Resynchronizing the Server Listing
- Modifying a Server Name
- Viewing and Configuring Tiered Switch Connections
- Adding and Modifying Tiered Switch Connections
- Viewing Remote Console Switch Version Information
- Upgrading Firmware
- Controlling User Status
- Rebooting Your System
- Managing Remote Console Switch Configuration Files
- Managing User Databases
- Changing Remote Console Switch Properties
- Changing DirectDraw Support (Windows Operating Systems Only)
34 Basic Operation
www.dell.com | support.dell.com
Minimizing Mouse Trailing
During a remote video session, as the mouse moves on the screen, some pixels will remain
discolored. This condition is referred to as mouse trailing, and is due to varying levels of network
and other noise in different environments. To minimize mouse trailing, you may need to reduce
the Noise Threshold in the Manual Video Adjust dialog box.
To reduce the Noise Threshold:
1 Select Tools - Manual Video Adjust. The Manual Video Adjust dialog box appears.
2 Click the Noise Adjust Threshold icon for the feature you wish to adjust.
3 Using the mouse, move the slider bar to the center of the scale, and then down to zero.
4 Use the Plus (+) and Minus (-) buttons at the end of the slider bar to fine-adjust the noise
threshold to just above zero.
NOTE: Leaving the noise threshold at zero triggers constant video refresh, resulting in high network
usage and a flickering video. It is recommended that the noise threshold be set at the highest level that
allows efficient system performance, while still being able to recover pixel colors that the mouse cursor
travels over.
NOTE: When adjusting the noise threshold, the slider bar is used for large adjustments and the Plus (+)
and Minus (-) buttons at either end of the slider bar for fine-tuning.
Improving Mouse Performance
If you are experiencing slow mouse response during a remote video session, you may want to
deactivate the mouse acceleration in the operating system of the target server.
Microsoft Windows 2000 Default Mouse Drivers:
1 Select Start - Settings - Control Panel.
2 Double-click the Mouse icon.
3 Click on the Motion tab.
4 Adjust mouse speed to the exact midpoint of the slider bar.
5 Click OK. Use the Align Local Cursor/Mouse button in the Viewer to resynchronize the
mouse.
Microsoft Windows XP and Server 2003 Default Mouse Drivers:
1 Select Start - Settings - Control Panel.
2 Double-click the Mouse icon.
3 Click on the Pointer Options tab.
4 Adjust mouse speed to the exact midpoint of the slider bar.
5 In the Acceleration setting, select the Off radio button.
6 Click OK. Use the Align Local Cursor/Mouse button in the Viewer to resynchronize the
mouse.