User`s guide
Table Of Contents
- Remote Console Switch Software User’s Guide
- Product Overview
- Installation
- Basic Operation
- Launching the Remote Console Switch Software
- Navigating the Remote Console Switch Software
- Remote Console Switch Quick Setup Checklist
- Adding a Remote Console Switch or Avocent Remote Console Switch
- Accessing Your Remote Console Switch
- Accessing and Managing Your Servers
- Interacting With the Server Being Viewed
- Adjusting the Viewer
- Adjusting the Viewer Window
- Adjusting the Viewer Resolution
- Adjusting the Video Quality
- Minimizing Remote Video Session Discoloration
- Improving Screen Background Color Display
- Setting Mouse Scaling
- Minimizing Mouse Trailing
- Improving Mouse Performance
- Reducing Mouse Cursor Flickering
- Viewing Multiple Servers Using the Scan Mode
- Scanning Your Servers
- Thumbnail View Status Indicators
- Navigating the Thumbnail Viewer
- Using Macros to Send Keystrokes to the Server
- Creating New Macros
- Grouping Macros
- Session Options General Tab
- Screen Capturing
- Preemption
- Preemption of Remote User by a Remote Administrator
- Preemption of a Local User/Remote Administrator by a Remote Administrator
- Connection Sharing
- Changing Server Properties
- Accessing a Server via a Browser Window
- Organizing Your System
- Deleting and Renaming
- Customizing the Explorer Window
- Managing Your Local Databases
- Managing Your Remote Console Switch
- The Management Panel
- Viewing and Configuring Remote Console Switch Parameters
- Changing Global Network and Session Parameters
- Setting Up User Accounts
- Locking and Unlocking User Accounts
- Viewing the SIPs and Avocent AVRIQs
- Enabling and Configuring SNMP
- Enabling Individual SNMP traps
- Viewing and Resynchronizing Server Connections
- Resynchronizing the Server Listing
- Modifying a Server Name
- Viewing and Configuring Tiered Switch Connections
- Adding and Modifying Tiered Switch Connections
- Viewing Remote Console Switch Version Information
- Upgrading Firmware
- Controlling User Status
- Rebooting Your System
- Managing Remote Console Switch Configuration Files
- Managing User Databases
- Changing Remote Console Switch Properties
- Changing DirectDraw Support (Windows Operating Systems Only)

30 Basic Operation
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Adjusting the Viewer Resolution
If Auto Scale is enabled, the Remote Console Switch Software automatically adjusts the display
when the Viewer window size changes during a session. When you access a channel using
sharing, the display is adjusted to match the input resolution selected by the primary user of
that channel. This prevents the primary user's display from being affected. If the resolution
changes any time during a session, the display is adjusted automatically.
When Full Scale is selected, the Viewer adjusts to the screen resolution of the server and sets
the screen size accordingly, up to a maximum resolution of 1024 x 768.
To adjust the size of the Viewer window:
From the menu bar, select View - Scaling - Auto Scale to allow the server image to be scaled
automatically.
or
From the menu bar, select View - Scaling - Full Scale
or
Select a screen resolution from the Scaling sub-menu.
Figure 3-14. Viewer Scaling
Adjusting the Video Quality
The Viewer offers both automatic and manual video adjustment capability. Generally, the
Automatic Video Adjustment will optimize the video for the best possible view. However, you
may wish to alter the video for your specific needs. Use the slider bar for large adjustments and
the Plus (+) and Minus (-) buttons are designed for fine-tuning adjustments.
Adjusting Color Depth
NOTE: The Color command may only be used by the primary user. The command is not available to non-
primary users who are sharing the session.
NOTE: If Background Refresh is enabled from the Session Options dialog, the color depth will be set
automatically to Best Color Available and cannot be changed.