User`s guide
Table Of Contents
- Remote Console Switch Software User’s Guide
- Product Overview
- Installation
- Basic Operation
- Launching the Remote Console Switch Software
- Navigating the Remote Console Switch Software
- Remote Console Switch Quick Setup Checklist
- Adding a Remote Console Switch or Avocent Remote Console Switch
- Accessing Your Remote Console Switch
- Accessing and Managing Your Servers
- Interacting With the Server Being Viewed
- Adjusting the Viewer
- Adjusting the Viewer Window
- Adjusting the Viewer Resolution
- Adjusting the Video Quality
- Minimizing Remote Video Session Discoloration
- Improving Screen Background Color Display
- Setting Mouse Scaling
- Minimizing Mouse Trailing
- Improving Mouse Performance
- Reducing Mouse Cursor Flickering
- Viewing Multiple Servers Using the Scan Mode
- Scanning Your Servers
- Thumbnail View Status Indicators
- Navigating the Thumbnail Viewer
- Using Macros to Send Keystrokes to the Server
- Creating New Macros
- Grouping Macros
- Session Options General Tab
- Screen Capturing
- Preemption
- Preemption of Remote User by a Remote Administrator
- Preemption of a Local User/Remote Administrator by a Remote Administrator
- Connection Sharing
- Changing Server Properties
- Accessing a Server via a Browser Window
- Organizing Your System
- Deleting and Renaming
- Customizing the Explorer Window
- Managing Your Local Databases
- Managing Your Remote Console Switch
- The Management Panel
- Viewing and Configuring Remote Console Switch Parameters
- Changing Global Network and Session Parameters
- Setting Up User Accounts
- Locking and Unlocking User Accounts
- Viewing the SIPs and Avocent AVRIQs
- Enabling and Configuring SNMP
- Enabling Individual SNMP traps
- Viewing and Resynchronizing Server Connections
- Resynchronizing the Server Listing
- Modifying a Server Name
- Viewing and Configuring Tiered Switch Connections
- Adding and Modifying Tiered Switch Connections
- Viewing Remote Console Switch Version Information
- Upgrading Firmware
- Controlling User Status
- Rebooting Your System
- Managing Remote Console Switch Configuration Files
- Managing User Databases
- Changing Remote Console Switch Properties
- Changing DirectDraw Support (Windows Operating Systems Only)

Contents 3
Contents
1 Product Overview
About the Remote Console Switch Software. . . . . . . . . . . . . . . . . 7
Features and Benefits
. . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Easy to Install and Configure. . . . . . . . . . . . . . . . . . . . . . 7
Powerful Customization Capabilities . . . . . . . . . . . . . . . . . . 7
Extensive Remote Console Switch Management . . . . . . . . . . . . 8
Interoperability with Avocent Products
. . . . . . . . . . . . . . . . . 8
2 Installation
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Installing the Remote Console Switch Software
. . . . . . . . . . . . . . . 10
3 Basic Operation
Launching the Remote Console Switch Software . . . . . . . . . . . . . . 13
Navigating the Remote Console Switch Software
. . . . . . . . . . . . . . 13
Viewing Your System in the Explorer . . . . . . . . . . . . . . . . . . 14
Explorer Window Features. . . . . . . . . . . . . . . . . . . . . . . 14
Remote Console Switch Quick Setup Checklist . . . . . . . . . . . . . . . 15
Adding a Remote Console Switch or Avocent Remote
Console Switch
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Accessing Your Remote Console Switch
. . . . . . . . . . . . . . . . . . 23
Accessing and Managing Your Servers
. . . . . . . . . . . . . . . . . . . 24
Interacting With the Server Being Viewed . . . . . . . . . . . . . . . 26
Adjusting the Viewer . . . . . . . . . . . . . . . . . . . . . . . . . 27
Adjusting the Viewer Window
. . . . . . . . . . . . . . . . . . . . . 29
Adjusting the Viewer Resolution . . . . . . . . . . . . . . . . . . . . 30
Adjusting the Video Quality . . . . . . . . . . . . . . . . . . . . . . 30
Minimizing Remote Video Session Discoloration
. . . . . . . . . . . . 32
Improving Screen Background Color Display . . . . . . . . . . . . . . 32