Users Guide

Technical Advisories v8.0
Encryption
EMS cannot be used side-by-side with most third-party USB device encryption solutions, whether hardware or software. To use EMS,
either add your third-party USB device to your whitelist, or remove the third-party encryption software.
When the local console is left open and the computer sleeps, a message displays that "no xed storage is found." Closing and re-
opening the local console corrects the issue. If the local console cannot contact its internal server because the computer is sleeping, it
correctly displays this message.
When uninstalling Personal Edition, an error may display stating, "An error occurred while trying to uninstall DDP|CSF." You may safely
dismiss this error. The application will refresh, and Client Security Framework (CSF) will be properly uninstalled. [26866]
Cloud Edition
If multiple users activate Cloud Edition and then access a folder at the same time that has already been shared between them all, they
will all try to encrypt those les independently, creating multiple conicting les.
Technical Advisories v7.7
Encryption
Due to a Windows operating system update that interacts with the Dell Data Protection PCS driver, DVD media fails to be formatted/
burned when PCS is set to UDF only. CD and USB media are not aected. [24833]
Resolved Technical Advisories v7.2.3
Encryption
SDE recovery triggered by changes to the registry no longer occur.
Performance tuning enhancements were made in this release to improve hibernation le decryption performance.
Improvements have been made to External Media Edition to improve handling of inaccessible system les, such as locked or read-only
autorun.ini le. [22100]
When a computer is equipped with a Hardware Crypto Accelerator that is operational and owned, it is not required to use HCA policies,
although it is a best practice. File/folder encryption policies optionally can be used in addition to HCA policies. [23541]
When using DropBox, syncing of the CredDB.cef le now works as expected. [23667]
When using External Media Edition and there is not enough space on the media to complete an encryption sweep, a dialog now displays
that alerts the user that one or more les were not able to be encrypted. [23675]
When uninstalling External Media Edition, all External Media Edition system les are properly removed. [23768]
When cutting/pasting a le from Windows Explorer to EMS Explorer, the le is now properly "cut" from Windows Explorer as expected.
[24040]
The "Open" command from the EMS Explorer right-click menu has been removed. [24040]
File corruption issues related to an Intel update to the CPU IPP libraries no longer occur. [24086]
Changes were made to the SDE key unlock mechanism to accommodate processors that reect battery life in CPU ID. [24195]
Improvements have been made to timing issues related to start up that resulted in blue screens. These issues occurred rarely, but were
serious in nature. [24212]
When using HP Trim (which is an internal cloud sharing/collaborative le repository) le corruption issues no longer occur. [24250]
The issue of "Double Fault (NO_MORE_IRP_STACK_LOCATIONS BSOD)" have been resolved. This problem occurred because a
Microsoft driver assumed that no more than three le-system drives are in use at the same time. New logic has been implemented to
correct the issue. [24477]
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Dell Data Protection | Personal Edition Technical Advisories
Technical Advisories