Users Guide
Technical Advisories v8.0
Encryption
• EMS cannot be used side-by-side with most third-party USB device encryption solutions, whether hardware or software. To use EMS,
either add your third-party USB device to your whitelist, or remove the third-party encryption software.
• When the local console is left open and the computer sleeps, a message displays that "no xed storage is found." Closing and re-
opening the local console corrects the issue. If the local console cannot contact its internal server because the computer is sleeping, it
correctly displays this message.
• When uninstalling Personal Edition, an error may display stating, "An error occurred while trying to uninstall DDP|CSF." You may safely
dismiss this error. The application will refresh, and Client Security Framework (CSF) will be properly uninstalled. [26866]
Cloud Edition
• If multiple users activate Cloud Edition and then access a folder at the same time that has already been shared between them all, they
will all try to encrypt those les independently, creating multiple conicting les.
Technical Advisories v7.7
Encryption
• Due to a Windows operating system update that interacts with the Dell Data Protection PCS driver, DVD media fails to be formatted/
burned when PCS is set to UDF only. CD and USB media are not aected. [24833]
Resolved Technical Advisories v7.2.3
Encryption
• SDE recovery triggered by changes to the registry no longer occur.
• Performance tuning enhancements were made in this release to improve hibernation le decryption performance.
• Improvements have been made to External Media Edition to improve handling of inaccessible system les, such as locked or read-only
autorun.ini le. [22100]
• When a computer is equipped with a Hardware Crypto Accelerator that is operational and owned, it is not required to use HCA policies,
although it is a best practice. File/folder encryption policies optionally can be used in addition to HCA policies. [23541]
• When using DropBox, syncing of the CredDB.cef le now works as expected. [23667]
• When using External Media Edition and there is not enough space on the media to complete an encryption sweep, a dialog now displays
that alerts the user that one or more les were not able to be encrypted. [23675]
• When uninstalling External Media Edition, all External Media Edition system les are properly removed. [23768]
• When cutting/pasting a le from Windows Explorer to EMS Explorer, the le is now properly "cut" from Windows Explorer as expected.
[24040]
• The "Open" command from the EMS Explorer right-click menu has been removed. [24040]
• File corruption issues related to an Intel update to the CPU IPP libraries no longer occur. [24086]
• Changes were made to the SDE key unlock mechanism to accommodate processors that reect battery life in CPU ID. [24195]
• Improvements have been made to timing issues related to start up that resulted in blue screens. These issues occurred rarely, but were
serious in nature. [24212]
• When using HP Trim (which is an internal cloud sharing/collaborative le repository) le corruption issues no longer occur. [24250]
• The issue of "Double Fault (NO_MORE_IRP_STACK_LOCATIONS BSOD)" have been resolved. This problem occurred because a
Microsoft driver assumed that no more than three le-system drives are in use at the same time. New logic has been implemented to
correct the issue. [24477]
32
Dell Data Protection | Personal Edition Technical Advisories
Technical Advisories