Users Guide

Technical Advisories v8.1

Encryption

• When running Windows 8, the Shield's Fast User Switching message is hidden behind the Windows 8 log o screen. [26272]

• DVDs become corrupt after a PCS policy change to Read Only in the following scenario: When PCS is enabled for Optical Drives with

'UDF-Only' policy and the user copies les over (opens a session), before the session is closed (usually by ejecting the media) a new

PCS policy comes down that sets the optical drive to 'Read-Only'. The Shield starts a reboot-snooze cycle when changing from 'UDF-

Only' to another policy. If the user accepts the reboot request, Windows reboots without closing the session, because it assumes it can

close after the reboot. However, after the reboot, the device is in 'Read-Only' mode and Windows cannot close the session, so

whatever lesystem changes had been made in that session are now unrecoverable. [26966]

Cloud Edition

• Deselecting a folder from "Selective Sync" does not remove the folder. The folder can be manually removed. [25349]

• The Cloud Edition tray icon may disconnect during high processing scenarios. [26115]

• An error may be received while moving a Dropbox folder to another location. Simply dismiss the dialog to continue. [26396]

• If sharing the same Box account, but have two dierent computer (both with Cloud Edition and dierent activated users) and you

move the My Box Files folder on one of them, then when you create a new folder on the other computer, it will create "New Folder"

and sync that folder along with the newly created folder. [27081]

Resolved Technical Advisories v8.0.1

Encryption

• The issue of some computers experiencing a blue screen under extremely heavy load is resolved. [27366]

Resolved Technical Advisories v8.0

Encryption

• To reduce the chances of DPAPI authentication failure, the registry is now notied of cached credential changes.

• Deleting a le to the recycle bin during an encryption sweep no longer causes the wait notication pop-up to sit on-screen the duration

of the sweep. [25987]

• To avoid Windows update failures, %SYSTEMROOT%\SysWOW64 was added to the hard-coded SDE exclusion list. [26475]

• The runtime error in EmsServiceHelper.exe has been resolved. [26545]

• EMS no longer blocks access to slaved Shield-encrypted drives. [26671]

• The Port Control feature for "PCIe" has been renamed to "Express Card Slot". [23446]

Cloud Edition

• The issue of Cloud Edition creating extra folders in the cloud when a folder is created locally is resolved. [26048]

• When using Box, the issue of Cloud Edition adding multiple help les up to the cloud is resolved. [26048]

• The issue of several commas being added to the networkprovider registry key upon uninstallation and reinstallation of Cloud Edition is

resolved. [26053]

• When uploading or downloading a le through the browser, the "1. How to Access Secure Files..." help le now properly displays only

one time. [26076]

Dell Data Protection | Personal Edition Technical Advisories

Technical Advisories