Users Guide
2 Select Show advanced settings > Content settings > Disable individual plug-ins and then select Always allowed for the Dell Data
Protection | Security Tools Plug-in. Close the Plug-ins page.
3 In the Google Chrome Settings page, select Extensions and check the Enable box next to the Dell Data Protection | Security Tools
Extension.
4 Exit Google Chrome and re-launch.
When you access a site that contains a logon form you will be prompted with the pre-train icon to capture the logon credentials for
the site.
[28528, 28678, 28719]
• In Password Manager, the Select Logon Data window does not show the user name of the rst enrolled user. [28531]
• When using Password Manager with Firefox, double-clicking the pre-train icon does not open the Add Logon dialog. [28693]
• The Password Manager shortcut (CTRL+WIN+H) cannot be used on tablets, because the WIN button is not present. [28706]
• Password Manager prompts for credentials only when accessed for the rst time after the user logs on and not again until the next log
on or computer restart. This is working as designed. [28714]
• The Password Manager version number may dier across web browsers. [28808]
• In the Security Console, the Backup and Restore feature is described as providing data backup and restore functions but is specically
related to backup and restore of Password Manager data. [28856]
• When dual-factor authentication is enabled and the computer resumes from sleep, the computer intermittently stops responding and
the screen is black. To recover from this situation press and hold the power button until the computer shuts down, then reboot the
computer. [28900]
• The computer does not Single Sign-on (SSO) after waking up from Hybrid Sleep. After the user enters their credentials at the Preboot
Authentication (PBA) screen, the computer stops at the Windows logon screen and the user must manually log on to the computer.
• Windows logon fails with some new CAC smart cards, which use multiple certicates with the same name. One certicate is the
authentication certicate and the other is a signing certicate. The algorithm used to select the certicate uses the newest certicate.
If the newest certicate is the signing certicate, Windows logon will fail. To work around this issue, create an Active Directory entry for
the principle name for the signing certicate. [27857]
• Preboot Authentication fails if a self-encrypting drive is congured as drive 1. To work around this issue, congure a self-encrypting
drive as the boot drive (drive 0) for Preboot Authentication to function properly. [28266]
• Single Sign On does not function properly when cached credentials in UPN format are used. [28660]
• When Security Tools Authentication components are uninstalled, the user is not warned that Preboot Authentication is provisioned.
Uninstalling Security Tools Authentication will impact only the user's ability to update credentials in the PBA but will not prevent the
user from authenticating with existing user accounts. The proper uninstallation sequence is as follows:
Deactivate the PBA
Uninstall Security Framework
Uninstall Security Tools Authentication
[28791]
Cloud Edition
• Pop-up windows that alert the user to reboot or to run an update should persist but do not. [DDPCE-39, DDPCE-40]
• When creating a folder in the Dropbox client, the user is unable to assign a name to the new folder. [DDPCE-74]
• Occasionally, slow performance is observed when listing les through a managed browser section. [DDPCE-93]
• When using Box, new local folders are not synchronized in the cloud if a folder named "New…" exists in cloud storage. To work around
this issue, delete the folder with the name "New…." [DDPCE-96]
• Occasionally, if Cloud Edition is left running and idle, an error occurs and the system tray icon cannot reconnect to the service. To work
around this issue, restart the computer and log on to Cloud Edition. [DDPCE-157]
• When using Box and Dropbox, some les that are deleted locally are not removed from cloud storage. [DDPCE-168]
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Dell Data Protection | Personal Edition Technical Advisories
Technical Advisories